On Wednesday, March 12, 2014 6:19:06 AM UTC-7, ONeal Freeman wrote:
>
>
>
> On Tuesday, March 11, 2014 8:31:19 PM UTC-5, RjOllos wrote:
>>
>> On Tuesday, March 11, 2014 6:20:33 PM UTC-7, ONeal Freeman wrote:
>>>
>>>
>>>
>>> On Tuesday, March 11, 2014 8:10:34 PM UTC-5, RjOllos wrote:
>>>>
>>>> On Tuesday, March 11, 2014 5:55:29 PM UTC-7, ONeal Freeman wrote:
>>>>>
>>>>>
>>>>>
>>>>> On Tuesday, March 11, 2014 7:51:32 PM UTC-5, RjOllos wrote:
>>>>>>
>>>>>> On Tuesday, March 11, 2014 5:07:25 PM UTC-7, ONeal Freeman wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tuesday, March 11, 2014 3:16:22 PM UTC-5, RjOllos wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tuesday, March 11, 2014 11:01:20 AM UTC-7, ONeal Freeman wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tuesday, March 11, 2014 11:54:43 AM UTC-5, RjOllos wrote:
>>>>>>>>>>
>>>>>>>>>> On Tuesday, March 11, 2014 9:21:29 AM UTC-7, ONeal Freeman wrote:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Tuesday, March 11, 2014 10:14:10 AM UTC-5, RjOllos wrote:
>>>>>>>>>>>>
>>>>>>>>>>>> On Tuesday, March 11, 2014 7:49:22 AM UTC-7, ONeal Freeman 
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tuesday, March 11, 2014 9:34:38 AM UTC-5, RjOllos wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tuesday, March 11, 2014 7:25:48 AM UTC-7, ONeal Freeman 
>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 9:03:49 AM UTC-5, RjOllos wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 6:21:23 AM UTC-7, ONeal Freeman 
>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Monday, March 10, 2014 5:40:27 PM UTC-5, hasienda wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> -----BEGIN PGP SIGNED MESSAGE----- 
>>>>>>>>>>>>>>>>>> Hash: SHA1 
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On 10.03.2014 23:01, ONeal Freeman wrote: 
>>>>>>>>>>>>>>>>>> > On Monday, March 10, 2014 4:11:38 PM UTC-5, hasienda 
>>>>>>>>>>>>>>>>>> wrote: 
>>>>>>>>>>>>>>>>>> >> On 10.03.2014 21:51, RjOllos wrote: 
>>>>>>>>>>>>>>>>>> >>> Perhaps we need to see take a look at the full log 
>>>>>>>>>>>>>>>>>> file at DEBUG 
>>>>>>>>>>>>>>>>>> >>> level, 
>>>>>>>>>>>>>>>>>> >>> for a session that spans restarting the web server to 
>>>>>>>>>>>>>>>>>> navigating 
>>>>>>>>>>>>>>>>>> >>> to the 
>>>>>>>>>>>>>>>>>> >>> /newticket page. 
>>>>>>>>>>>>>>>>>> >> 
>>>>>>>>>>>>>>>>>> >> Indeed this was/is what I've been thinking too, more 
>>>>>>>>>>>>>>>>>> debut logging, 
>>>>>>>>>>>>>>>>>> >> please. 
>>>>>>>>>>>>>>>>>> > 
>>>>>>>>>>>>>>>>>> > So let me see if I understand what you want me to do 
>>>>>>>>>>>>>>>>>> with the debug log. 
>>>>>>>>>>>>>>>>>> > Start trac and then restart the web server (apache) 
>>>>>>>>>>>>>>>>>> without exiting 
>>>>>>>>>>>>>>>>>> > trac. Refresh trac and navigate to newticket? 
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Just restart the server, that is providing dynamic Trac 
>>>>>>>>>>>>>>>>>> content. 
>>>>>>>>>>>>>>>>>> Capture the log from after restart up to the end of the 
>>>>>>>>>>>>>>>>>> first request, 
>>>>>>>>>>>>>>>>>> that shall target /newticket directly. It will show a 
>>>>>>>>>>>>>>>>>> full Trac 
>>>>>>>>>>>>>>>>>> environment reload and the request itself. A browser 
>>>>>>>>>>>>>>>>>> refresh would only 
>>>>>>>>>>>>>>>>>> lengthen the log without providing additional 
>>>>>>>>>>>>>>>>>> information. 
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Steffen Hoffmann 
>>>>>>>>>>>>>>>>>> -----BEGIN PGP SIGNATURE----- 
>>>>>>>>>>>>>>>>>> Version: GnuPG v1.4.12 (GNU/Linux) 
>>>>>>>>>>>>>>>>>> Comment: Using GnuPG with Icedove - 
>>>>>>>>>>>>>>>>>> http://www.enigmail.net/ 
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> iEYEARECAAYFAlMeP1gACgkQ31DJeiZFuHe00gCglbxpHY+CRYFvKPigeKUa2CQK
>>>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> eYQAoIzHEerdGdDSrxv4JfkZdVeOZ27b 
>>>>>>>>>>>>>>>>>> =ogY/ 
>>>>>>>>>>>>>>>>>> -----END PGP SIGNATURE----- 
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I have attached my trac.log
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I don't see anything obvious so far. Could you try 
>>>>>>>>>>>>>>>> upgrading to TracTicketTemplatePlugin 0.9dev though? It 
>>>>>>>>>>>>>>>> appears you are 
>>>>>>>>>>>>>>>> still running 0.8.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Now I am going to show your how much I don't know about 
>>>>>>>>>>>>>>> trac. I tried using easy_install to download the template 
>>>>>>>>>>>>>>> version and 
>>>>>>>>>>>>>>> couldn't it. So I downloaded the source and created the egg. 
>>>>>>>>>>>>>>> The source I 
>>>>>>>>>>>>>>> downloaded and build was under 0.11.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Please point me in the direction to get the latest. 
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> You can upgrade by executing:
>>>>>>>>>>>>>> easy_install 
>>>>>>>>>>>>>> http://trac-hacks.org/svn/tractickettemplateplugin/0.11/
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> and then restarting your webserver.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> When testing the latest version, it would be best to clear 
>>>>>>>>>>>>>> your browser cache and do a hard-refresh of the page (hold down 
>>>>>>>>>>>>>> SHIFT while 
>>>>>>>>>>>>>> clicking the refresh button).
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Got an error trying to upgrade:    
>>>>>>>>>>>>> File 
>>>>>>>>>>>>> "c:\bitnami\trac-1.0.1-1\python\lib\setuptools-0.6c11-py2.7.egg\setuptools\command\egg_info.py",
>>>>>>>>>>>>>  
>>>>>>>>>>>>> line 233, in get_svn_revision
>>>>>>>>>>>>> IndexError: list index out of range
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> That's a setuptools + SVN 1.7 issue which can be solved by 
>>>>>>>>>>>> upgrading setuptools.
>>>>>>>>>>>> http://trac-hacks.org/ticket/10778#comment:4
>>>>>>>>>>>>
>>>>>>>>>>>> If you don't want to upgrade setuptools, then probably the 
>>>>>>>>>>>> easiest way to proceed is:
>>>>>>>>>>>>  1. Download an archive of the source: 
>>>>>>>>>>>> http://trac-hacks.org/changeset/latest/tractickettemplateplugin?old_path=/&filename=tractickettemplateplugin&format=zip
>>>>>>>>>>>>  2. Change to the 0.11 directory and run easy_install  
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Not sure if this will help but attached my about page 
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> It looks like you have the latest setuptools (3.1). Did you 
>>>>>>>>>> upgrade just now?
>>>>>>>>>>
>>>>>>>>>> I think that someone previously suggested the SVN 1.7 issues 
>>>>>>>>>> should have been fixed in setuptool 1.2:
>>>>>>>>>> https://pypi.python.org/pypi/setuptools/3.1#id18
>>>>>>>>>>
>>>>>>>>>> Anyway, did you try installing per the steps suggested in my 
>>>>>>>>>> previous message? 
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> After I download and installed templateplugin as per your 
>>>>>>>>> instructions  I went back and also upgrade setup tools. 
>>>>>>>>>
>>>>>>>>
>>>>>>>> What was the result? Any change in behavior? 
>>>>>>>>
>>>>>>>
>>>>>>> Unfortunately no change. Console still shows timeout not defined. 
>>>>>>>
>>>>>>
>>>>>> Do you think it's possible that you have an older version of Trac on 
>>>>>> your Python search path? It doesn't seem likely since the proper version 
>>>>>> of 
>>>>>> Trac is displayed on the about page, but we are running out of things to 
>>>>>> check.
>>>>>>
>>>>>
>>>>> My trac.pth does contain two lines:
>>>>>
>>>>> C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.0.1-py2.7.egg
>>>>>
>>>>> C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.1.2dev-py2.7.egg
>>>>>
>>>>
>>>>  I think it would be worth trying to remove "Trac-1.1.2dev-py2.7.egg" 
>>>> from trac.pth and delete the egg. Restart the web server before testing 
>>>> again.
>>>>
>>>> I removed the line but didn't find the egg. I searched the drive for 
>>> the egg but didn't find it. 
>>>
>>
>> Have you tried doing a reinstall of Bitnami yet?
>>
>> Make sure to backup your Trac environment directory in case something 
>> goes wrong in the process. 
>>
>> If the Trac environment resides outside of C:\BitNami, you could just 
>> delete the BitNami directory after uninstalling, just to be sure.
>>
>
> I have done exactly as you instructed above once all ready. Yes my trac 
> env is outside the bitnami.
>
> Do you think I should try a manual install instead of using bitnami? 
>

Well, maybe hold off on the manual install a short while longer. Let me do 
some testing with Bitnami. What OS are you running?

 

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