No Bookmarks or Agilo plugins. But the user may be watching a ticket.
As to the log, it is kind of hard to tell, but I think this looks like
it could be from when this happens:
2015-12-29 08:56:53,388 Trac[chrome] ERROR: Error with navigation
contributor TicketModule: UnicodeDecodeError: 'utf8' codec can't
decode byte 0xd2 in position 152: invalid continuation byte
2015-12-29 08:56:53,509 Trac[chrome] ERROR: Error with navigation
contributor TicketModule: UnicodeDecodeError: 'utf8' codec can't
decode byte 0xd2 in position 152: invalid continuation byte
2015-12-29 08:56:56,390 Trac[main] ERROR: Internal Server Error:
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/trac/web/main.py", line 512,
in _dispatch_request
dispatcher.dispatch(req)
File "/usr/lib/python2.7/site-packages/trac/web/main.py", line 221,
in dispatch
resp = chosen_handler.process_request(req)
File "/usr/lib/python2.7/site-packages/trac/timeline/web_ui.py",
line 155, in process_request
available_filters += event_provider.get_timeline_filters(req) or []
File "/usr/lib/python2.7/site-packages/trac/ticket/web_ui.py", line
242, in get_timeline_filters
yield ('ticket', _("Tickets opened and closed"))
File "/usr/lib/python2.7/site-packages/trac/util/translation.py",
line 202, in gettext
if not self.isactive:
File "/usr/lib/python2.7/site-packages/trac/util/translation.py",
line 182, in isactive
self.activate(get_locale(), env_path)
File "/usr/lib/python2.7/site-packages/trac/util/translation.py",
line 153, in activate
'tracini'))
File "/usr/lib/python2.7/site-packages/babel/support.py", line 546, in load
return cls(fp=fp, domain=domain)
File "/usr/lib/python2.7/site-packages/babel/support.py", line 519,
in __init__
super(Translations, self).__init__(fp=fp)
File "/usr/lib/python2.7/site-packages/babel/support.py", line 283,
in __init__
super(NullTranslations, self).__init__(fp=fp)
File "/usr/lib/python2.7/gettext.py", line 181, in __init__
self._parse(fp)
File "/usr/lib/python2.7/gettext.py", line 339, in _parse
tmsg = unicode(tmsg, self._charset)
UnicodeDecodeError: 'utf8' codec can't decode byte 0xd2 in position
152: invalid continuation byte
2015-12-29 08:56:56,611 Trac[ppenv] WARNING: determine the suggested
configuration: mastertickets compatibility vs. legacy ticket
dependencies
2015-12-29 08:56:56,615 Trac[ppenv] WARNING: determine the suggested
configuration: mastertickets compatibility vs. legacy ticket
dependencies --> enabled
On Wed, Jan 13, 2016 at 5:03 PM, Ryan Ollos <[email protected]> wrote:
>
>
> On Wed, Jan 13, 2016 at 7:28 AM, Roger Oberholtzer
> <[email protected]> wrote:
>>
>> I have a single Trac user who cannot access tickets. I do not think it
>> is their local computer or browser that is the problem: It does not
>> make any difference what browser/system they try from. Other users can
>> use this user's browser to log in to their own accounts okay. This
>> user also cannot access Tickets from another computer's browser. It
>> seems to be user-specific.
>>
>> In the Admin->permissions tab, this user looks the same as all other
>> users.
>>
>> What happens is that when they log in (apache authorization), they get
>> a box in the initial wiki page that says:
>>
>> Warning: Error with navigation contributor "TicketModule"
>>
>> Trac is there with all menus and such, and they can do everything
>> except access tickets. If they try to do so, they get this error (in
>> an Oops... page):
>>
>> UnidecodeDecodeError: 'utf8' codec can't decode byte 0xd2 in position
>> 152: invalid continuation byte.
>>
>>
>> This is only for this user.
>>
>> I am running Trac 1.0.2. There have been no changes to any part of the
>> system. And it is only for one user.
>>
>> I am not certain where to continue. If it was for everyone or all at a
>> specific browser, I might have a clue. But only one user no matter
>> where he logs in from.
>>
>> Any ideas?
>
>
> I had a similar problem, only experienced by a single user, due to
> BookmarksPlugin. The user had bookmarked a resource that was causing a
> traceback, but no other users had bookmarked the resource.
>
> Which plugins do you have installed? Are you running AgiloForTrac?
>
> Can you find a full traceback in the logs?
>
> - Ryan
>
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