From: Roger Oberholtzer
Sent: Wednesday, January 13, 09:44
Subject: Re: [Trac] User problem accessing tickets.
To: Trac Users
No Bookmarks or Agilo plugins. But the user may be watching a ticket. As to the
log, it is kind of hard to tell, but I think this looks like it could be from
when this happens: 2015-12-29 08:56:53,388 Trac[chrome] ERROR: Error with
navigation contributor TicketModule: UnicodeDecodeError: 'utf8' codec can't
decode byte 0xd2 in position 152: invalid continuation byte 2015-12-29
08:56:53,509 Trac[chrome] ERROR: Error with navigation contributor
TicketModule: UnicodeDecodeError: 'utf8' codec can't decode byte 0xd2 in
position 152: invalid continuation byte 2015-12-29 08:56:56,390 Trac[main]
ERROR: Internal Server Error: Traceback (most recent call last): File
"/usr/lib/python2.7/site-packages/trac/web/main.py", line 512, in
_dispatch_request dispatcher.dispatch(req) File
"/usr/lib/python2.7/site-packages/trac/web/main.py", line 221, in dispatch resp
= chosen_handler.process_request(req) File
"/usr/lib/python2.7/site-packages/trac/timeline/web_ui.py", line 155, in
process_request available_filters += event_provider.get_timeline_filters(req)
or [] File "/usr/lib/python2.7/site-packages/trac/ticket/web_ui.py", line 242,
in get_timeline_filters yield ('ticket', _("Tickets opened and closed")) File
"/usr/lib/python2.7/site-packages/trac/util/translation.py", line 202, in
gettext if not self.isactive: File
"/usr/lib/python2.7/site-packages/trac/util/translation.py", line 182, in
isactive self.activate(get_locale(), env_path) File
"/usr/lib/python2.7/site-packages/trac/util/translation.py", line 153, in
activate 'tracini')) File "/usr/lib/python2.7/site-packages/babel/support.py",
line 546, in load return cls(fp=fp, domain=domain) File
"/usr/lib/python2.7/site-packages/babel/support.py", line 519, in __init__
super(Translations, self).__init__(fp=fp) File
"/usr/lib/python2.7/site-packages/babel/support.py", line 283, in __init__
super(NullTranslations, self).__init__(fp=fp) File
"/usr/lib/python2.7/gettext.py", line 181, in __init__ self._parse(fp) File
"/usr/lib/python2.7/gettext.py", line 339, in _parse tmsg = unicode(tmsg,
self._charset) UnicodeDecodeError: 'utf8' codec can't decode byte 0xd2 in
position 152: invalid continuation byte 2015-12-29 08:56:56,611 Trac[ppenv]
WARNING: determine the suggested configuration: mastertickets compatibility vs.
legacy ticket dependencies 2015-12-29 08:56:56,615 Trac[ppenv] WARNING:
determine the suggested configuration: mastertickets compatibility vs. legacy
ticket dependencies --> enabled On
Which language has the user chosen? What is your babel version?
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