On Thursday, November 17, 2016 at 9:00:41 AM UTC-8, Magdalena Soyka wrote: > > Hello, > > I am trying to set up email2trac in our multi-project trac environment > which is working so far. > The only problem: email attachments are not being attached to tickets. > Adding an attachments to a ticket manually works. > Executing email2trac with debug option reveals that attachments of mails > are being parsed and created in the tmp folder. > > 2016-11-17 13:17:33,867 email2trac 182: writing body to > /tmp/182xZk6af.email2trac.body > > 2016-11-17 13:17:33,867 email2trac 182: function debug_attachments > > 2016-11-17 13:17:33,867 email2trac 182: part0: Content-Type: > application/pdf > > 2016-11-17 13:17:33,867 email2trac 182: writing > /tmp/182xZk6af.email2trac.part1.pdf: filename: st-oktober.pdf >
I haven't used the plugin, but I'd be interested to know if the file exists in /tmp and what the owner and permission bits are. I see only one non-deprecated attachment-related config option, which is umask. That might be something to look at. https://oss.trac.surfsara.nl/email2trac/wiki/Email2tracConfiguration There was a recent announcement for release 2.10.0 of the plugin. At the bottom of the announcement email there is an email address for support issues. You may have better luck asking your question there. https://groups.google.com/d/msg/trac-users/SuPFo5iTvkM/Bbl9kBTJAQAJ > But the ticket itself has no attachment and the link in the description > points to an invalid/missing attachments. > > Any ideas/suggestions where or what the problem might be? > > We are using trac 1.0.1 on Ubuntu 12.04.5 and emailt2trac 2.9.0. > (permissions should be fine since email2trac is executed as the apache > user which is also owner of the project envs) > > Thanks, > > Magda > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
