Hello, thanks for your reply and sorry for the late reply, I was occupied with yet another problem.
The file exists and is owned by www-data and set to 777 so this shouldnt be the problem. I will try to contact the support directly! Cheers Magda Am Freitag, 18. November 2016 06:52:33 UTC+1 schrieb RjOllos: > > > > On Thursday, November 17, 2016 at 9:00:41 AM UTC-8, Magdalena Soyka wrote: >> >> Hello, >> >> I am trying to set up email2trac in our multi-project trac environment >> which is working so far. >> The only problem: email attachments are not being attached to tickets. >> Adding an attachments to a ticket manually works. >> Executing email2trac with debug option reveals that attachments of mails >> are being parsed and created in the tmp folder. >> >> 2016-11-17 13:17:33,867 email2trac 182: writing body to >> /tmp/182xZk6af.email2trac.body >> >> 2016-11-17 13:17:33,867 email2trac 182: function debug_attachments >> >> 2016-11-17 13:17:33,867 email2trac 182: part0: Content-Type: >> application/pdf >> >> 2016-11-17 13:17:33,867 email2trac 182: writing >> /tmp/182xZk6af.email2trac.part1.pdf: filename: st-oktober.pdf >> > > I haven't used the plugin, but I'd be interested to know if the file > exists in /tmp and what the owner and permission bits are. > > I see only one non-deprecated attachment-related config option, which is > umask. That might be something to look at. > https://oss.trac.surfsara.nl/email2trac/wiki/Email2tracConfiguration > > There was a recent announcement for release 2.10.0 of the plugin. At the > bottom of the announcement email there is an email address for support > issues. You may have better luck asking your question there. > https://groups.google.com/d/msg/trac-users/SuPFo5iTvkM/Bbl9kBTJAQAJ > > >> But the ticket itself has no attachment and the link in the description >> points to an invalid/missing attachments. >> >> Any ideas/suggestions where or what the problem might be? >> >> We are using trac 1.0.1 on Ubuntu 12.04.5 and emailt2trac 2.9.0. >> (permissions should be fine since email2trac is executed as the apache >> user which is also owner of the project envs) >> >> Thanks, >> >> Magda >> > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
