Great! the permission is displayed in the list, but If I grant the
permission to an user, and if he creates a ticket, he cannot view it? what
should i do for that? so that he can see the tickets he creates?
Thank you,
SF
On Thursday, May 4, 2017 at 12:45:45 PM UTC+2, RjOllos wrote:
>
>
>
> On Thursday, May 4, 2017 at 3:27:27 AM UTC-7, toto200891 wrote:
>>
>> ImportError: No module named support.supportdeskpolicy , it gave me this
>> error
>>
>> I dont understand what to write in that section in single plugin approach
>> setup file, Please guide me with this,
>>
>> Here is my setup.py I used
>> from setuptools import find_packages, setup
>>
>> setup(
>> name='SupportDeskPolicy', version='1.0',
>> packages=find_packages(exclude=['*.tests*']),
>> entry_points = {
>> 'trac.plugins': [
>> 'supportdeskpolicy = support.supportdeskpolicy',
>> ],
>> },
>> )
>>
>
> Simply copy the code (1) and paste it into a file in your environment
> plugins directory, with any name and extension .py, say
> SupportDeskPolicy.py.
>
> Per (2), you don't need to enable the plugin in your [components] section
> if you put it in the environment plugins directory.
>
> Restart your web server and the plugin should be enabled. If not, please
> check the logs and share what you find.
>
> Which version of Trac are you running?
>
> - Ryan
>
> (1)
> https://trac.edgewall.org/wiki/CookBook/PermissionPolicies#SupportDeskPolicy
> (2) https://trac.edgewall.org/wiki/TracPlugins#Plugindiscovery
>
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