On Thursday, May 4, 2017 at 5:30:46 AM UTC-7, toto200891 wrote:
>
> When I create a ticket, it is displaying a message like ticket is been 
> created, but you dont have permission to view it
>

Well, the only advice I have is to look for "SupportDeskPolicy denies ..." 
in the log. That should give an indicated whether SupportDeskPolicy is 
active but denying permission to view the ticket.

- Ryan
 

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