On 25/05/06, Emmanuel Blot <[EMAIL PROTECTED]> wrote:
Ok, thaks for explanation. Just one question. If i add user info cc when I
for example add ticket or add comment on it. Will this one be also notified
everytime another user change ticket.
regards
Uros
> And user gets an email. So I'm asking if this is needed to users get
> notified when new ticket is created and if there is some reply to that
> ticket.
Ok, I got it ;-)
So yes, you need to enable `always_notify_owner` so that the owner of
a component receives an email when a ticket is created or updated.
You want to enable `always_notify_reporter` is you want the creator of
a ticket to receive a notification every time the ticket is modified.
Ok, thaks for explanation. Just one question. If i add user info cc when I
for example add ticket or add comment on it. Will this one be also notified
everytime another user change ticket.
regards
Uros
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