Uroš Gruber wrote:
...
Ok I'll try to rexplain. I have add one test email which is actualy
this email at gmail.com <http://gmail.com> into smtp_always_cc. Mainly
because I didn't get any notification at all. All users (6 of them)
set their email addresses in their settings. Their emails are real one
( [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>).
When I add my email into smtp_always_cc I was getting emails to this
address but nothing on users address. All users are owner of at least
one component we have.
Last I set this one to true
always_notify_reporter = true
always_notify_owner = true
And user gets an email. So I'm asking if this is needed to users get
notified when new ticket is created and if there is some reply to that
ticket.
Ah! Now everything is clear...
Yes, you need to set that if you want automatic notification on ticket
changes,
for either the reporter and/or the owner of the component.
Other users can get notified as well iff they add themselves to the CC:
list,
on a per-ticket basis.
If you want all of your users to be notified of all changes, then you
can setup
a mailing list and set smtp_always_cc (or smtp_always_bcc) to that address.
Your users should then subscribe to this ML. It's what we do for Trac
itself:
http://lists.edgewall.com/mailman/listinfo/trac-tickets
-- Christian
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