Hi Jared... Basically, I need to be able to assign a role to a user. and assign a userid for that role for a given "car" - read help desk ticket.
There are several "steps" through the business rules - help desk ticket work flow. I.e. after being entered by customer support (step 1) - if it is a manufacturing fault it needs to go to the user assigned as the manufacturing dept rep for THIS ticket. The individual is chosen by drop-down list of users filtered by role for each of the work flow steps After this it might (or might not) go to the engineering rep for this ticket.... and so on... Thus the table for the "ticket" has 6 columns for storing the possible 6 users that might be assigned to THIS ticket - on its way through all the 8 disciplines of fault rectification that is used into the auto industry. Does this help? Gavin. On Nov 11, 1:25 am, Jared Rypka-Hauer <[EMAIL PROTECTED]> wrote: > OK, I have to ask a question about your "ISA" issue before I can > really answer it. > > What, specifically, are you trying to accomplish? Are you trying to > guarantee that the user returned by getEngineeringUser() actually has > a role ID that matches the correct value for an engineering user? Or > are you trying to create an easy way of going from a userID value to > a User object? > > The more I read and thought about what you were trying to do the more > I realized I needed a bit more info. > > Thanks, > J > > On Nov 10, 2008, at 8:18 AM, Gavin Baumanis wrote: > > > > > Hi Jared, > > > I think your 30 minutes are well and truly up! ;) > > > None the less I look forward to your thoughts! --~--~---------~--~----~------------~-------~--~----~ Before posting questions to the group please read: http://groups.google.com/group/transfer-dev/web/how-to-ask-support-questions-on-transfer You received this message because you are subscribed to the Google Groups "transfer-dev" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/transfer-dev?hl=en -~----------~----~----~----~------~----~------~--~---
