provide a rather good one. I do it out of passion for the product and
a desire to keep improving it.
As ChatterEmail grows, there are forces pulling in many directions.
For example, I have hundreds of users of the new Exchange plugin who
are in a hurry for this feature or that feature. And, due to a new
deal for my SSL plugin, I have had move very quickly to juggle the
product line to make it available to all new users at near zero cost
to them.
So when bug reports come in that haven't been heard of before (e.g.
the reply-to POP3 bug), and that aren't "fatal", that becomes a lower
priority than other, more serious ones, configuration help for new
users, etc.
It's not that I don't think it's important, or that I won't fix it;
it's just that I can't do everything "right now". So yes, I get a bit
defensive if someone complains that I don't care about their problem,
or their suggestion... But it's because I WANT to deal with all of
these things, and just wish people would understand that, as hard as I
try, I'm not nearly perfect.
Marc
--- In [email protected], "Bob Davis" <[EMAIL PROTECTED]> wrote:
>
> That's interesting. I have noticed the author is occasionally
defensive. Its tough to make your living from one piece of software
as developer and marketer. He will burn out some day.
>
> Sent from TREO
>
> -----Original Message-----
> From: Greg Gaub <[EMAIL PROTECTED]>
> Date: Friday, Apr 28, 2006 7:36 pm
> Subject: Re: [Treo] EIS
>
> scandalsandanimals wrote:
> However, the fonts are small, while Snapper's are large, and
chatter has
> problems handling mailto:s and replyto:s. The author told me he has
> more pressing issues than fixing that, too.
>
> That's interesting and somewhat ironic. The author himself was on the
> Snappermail forums for a while, blasting Snappermail for every
little fault,
> blasting the Snappermail dev team any time they didn't jump at the
chance to fix
> an obscure bug, and suggesting Chattermail any time anyone wanted
something that
> Snappermail didn't yet do that Chatter could, or that mentioned a
bug in
> Snappermail that (supposedly) didn't exist in Chattermail. While
I've been with
> Snappermail since the beginning and have a lifetime upgrade license,
I'd
> personally steer away from Chattermail just on the principle that I
think the
> author is a prat.
>
> But hey, to each his own. ;-)
>
> -Greg
>
>
>
> Yahoo! Groups Links
>
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