I read an article in a business magazine, the link to which was posted on 
this list, iirc, that ranked Sprint in the Top (i.e. bottom) Five for worst 
customer service of any national company.

...... Original Message .......
On Fri, 6 Jul 2007 17:56:54 -0400 "Levi Wallach" <[EMAIL PROTECTED]> wrote:
>Again, I would ask you to back up your statement about it being "known" 
that Sprint has horrible CS compared to other carriers or even to other 
industries. Do you have recent data confirming this? I remember years ago 
hearing that Sprint had horrible service, but I've not experienced that in 
the last year I've been a customer. Perhaps they dedicated significant 
resources to that weakness to where it's not nearly as worse as it used to 
be?
>
>Levi
>
>
>Levi Wallach
>Blog: twelveblackcodemonkeys.com 
<http://twelveblackcodemonkeys.blog-city.com/>
>DVD Review Site: dvdmon.com <http://www.dvdmon.com/>
>Pictures at: http://wallachexpressions.smugmug.com/Levi 
<http://wallachexpressions.smugmug.com/Levi>
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>________________________________
>
>From: [email protected] on behalf of Scandals & Animals
>Sent: Fri 7/6/07 5:42 PM
>To: [email protected]
>Subject: [Treo] Carrier wars
>
>Ok, now I'm back to being perplexed about what carrier to go with. I'm
>dumping Cingular when my contract is up and will be going with a faster
>data network.
>
>I was all set to go with sprint until the latest flap blew up. Sure, their
>customer service sucks and is known to be one of the worst in the country,
>not just among wireless carriers. But needing CS should be a rare thing.
>I know Sprint's coverage was horrible about 10 years ago but I thought that
>had been fixed.
>
>I know Verizon is more expensive. That's what's been keeping me from going
>with them.
>
>I need national coverage and have to go with one of the big 3, the one that
>sucks the least, I guess. Anybody else going through this dilemma?
>
>--
>Ron Paul: America's last chance?
>
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