Haven't left yet. Right now I'm experiencing a nasty problem with the Outlook calendar. The issue for me isn't so much the problem, but their response to it - basically zero in the past 12 days, even though I've sent them 1) the initial problem report, 2) a 12-page detailed problem report complete with screen shots, 3) four followup emails roughly evenly spaced over the last 12 days; and called them twice.
I'll keep y'all posted. The developer of Chatteremail said, way back when, that 1&1 sucked. He was focused on their "crappy implementation if IMAP", but the concept certainly extends to their approach to technical/customer support. Cheers, Don -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Bill Motzing Sent: Tuesday, January 08, 2008 11:58 AM To: [email protected] Cc: [email protected] Subject: RE: [Treo] Hosted Exchange update - and question Don, I missed it, what, specifically made you leave 1&1. I.e. The problem you wanted support for? Thanks. I've been considering going with 1&1. ----------------------- Sent from my Treo(r) smartphone -----Original Message----- From: "Don Ferguson" <[EMAIL PROTECTED]> Date: Monday, Jan 7, 2008 11:31 pm Subject: RE: [Treo] Hosted Exchange update - and question To: <[email protected]>Reply-To: [email protected] Interesting - that's a new one to me, and they have more information on their web site about how it actually *works* than I've found on all the other sites combined. I'll have to call them and go through my basic questions, but this may be an alternative, thanks! Cheers, Don -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Sandy Sent: Monday, January 07, 2008 11:06 PM To: [email protected] Subject: Re: [Treo] Hosted Exchange update - and question I'm using Webville with Chatter. I went to them when I was using the 750, left when I switched to the 755p. When I returned to the 750, I returned to Webville again and received the same excellent service as I did the first time around. I have since returned to the 755p because AT&T stopped working at locations I needed, but decided to stay with Webville. I'm using it with Chatter and it works great. -- Sandy ________________________________ From: Don Ferguson <[EMAIL PROTECTED]> Reply-To: <[email protected]> Date: Tue, 8 Jan 2008 00:44:21 -0500 To: <[email protected]> Conversation: [Treo] Hosted Exchange update - and question Subject: RE: [Treo] Hosted Exchange update - and question 4smartphone.com had very poor pre-sales support, which worried me. If they're that slow and sloppy BEFORE the sale, how would they be AFTER?! That was a year ago. I may still look at them, just to see what's changed. Thanks! Cheers, Don [Non-text portions of this message have been removed] Yahoo! Groups Links Messages in this topic (13) Reply (via web post) | Start a new topic Yahoo! Groups Links
