Thanks for the info.
On Wed, 9 Jan 2008 01:01:32 -0500, "Don Ferguson" <[EMAIL PROTECTED]> said:

I'll try.
Let's say I have a recurring appointment on my calendar. All snug
on
the Centro, in Outlook and, of course, on the Exchange server.
Now, I change an occurrence - either by moving one occurrence to
another
date/time, or changing All Future occurrences to something else.
I do
this all the time. Fortunately for me, the Palm calendar can do
this,
and until Christmas, the changed recurring appointment showed up
just
fine in Exchange and in Outlook. Then, BANG!
What happens now is that the last non-changed occurrence of the
recurring appointment shows up with an alarm, and when I try to
dismiss
the alarm, I get a message saying it can't dismiss it because it
can't
find the recurrence information. The only way to dismiss the
window is
to close it, and the alarm shows up again, each time another
alarm
sounds. The appointment no longer shows up in the Outlook
calendar
grid - not one single occurrence of the recurring appointment.
The
appointment still shows up as it should in OWA and on the Centro,
but
the only way I can get rid of the constantly popping up alarm in
Outlook
is to DELETE the entire recurring event. Not good, since I lose
all
past occurrence information about the recurring appointment -
something
I use for historical record keeping. Or at least I used to. If I
change the occurrence in Outlook or in OWA, this doesn't happen,
but
there's a nasty feature / bug / characteristic in Outlook (been
there
since OL97) wherein if you change a recurring appointment you
lose ALL
exception information - the entire recurrence pattern - past,
present
and future - gets reset to whatever you change it to.
This also is not good for me, since the exceptions to the
recurrence
pattern carry information I need, but lose. Up until Christmas, I
neatly side-stepped this "feature" by using the Palm calendar to
make
such changes, penalty-free. Now, it's worse even than Outlook
since I
lose EVERYTHING about a recurring appointment.
No joy here. And 1&1 has STILL not responded to me in any way.
It's
been 11 days.
I am not happy, but I haven't found an alternative provider that
offers
the performance/price performance of 1&1. Granted, the numerator
of
that equation is rapidly going down, so I'm willing to pay more
for a
better alternative, but not as much as, say, Rackspace and some
others
charge. I'm a one man show, and many of my clients are small
enough and
frugal enough that they don't want to pay 2x or 3x or 4x (or in
one case
10x) what they're paying 1&1.
I'm just very very disappointed by this atrocious lack of
service, and
I've lost a great deal of information from my calendar already. .
.
Cheers,
Don
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of
Bill Motzing
Sent: Tuesday, January 08, 2008 2:41 PM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: RE: [Treo] Hosted Exchange update - and question
Thanks for providing that info. In summary, can you describe the
nasty
problem?
-----------------------
Sent from my Treo(r) smartphone
-----Original Message-----
From: "Don Ferguson" <[EMAIL PROTECTED]>
Date: Tuesday, Jan 8, 2008 8:30 am
Subject: RE: [Treo] Hosted Exchange update - and question
To: <[EMAIL PROTECTED]>Reply-To: [EMAIL PROTECTED]
Haven't left yet.
Right now I'm experiencing a nasty problem with the Outlook
calendar.
The issue for me isn't so much the problem, but their response to
it -
basically zero in the past 12 days, even though I've sent them 1)
the
initial problem report, 2) a 12-page detailed problem report
complete
with screen shots, 3) four followup emails roughly evenly spaced
over
the last 12 days; and called them twice.
I'll keep y'all posted. The developer of Chatteremail said, way
back
when, that 1&1 sucked. He was focused on their 'crappy
implementation
if IMAP', but the concept certainly extends to their approach to
technical/customer support.
Cheers,
Don
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of
Bill Motzing
Sent: Tuesday, January 08, 2008 11:58 AM
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: RE: [Treo] Hosted Exchange update - and question
Don,
I missed it, what, specifically made you leave 1&1. I.e. The
problem
you wanted support for? Thanks. I've been considering going with
1&1.
-----------------------
Sent from my Treo(r) smartphone
-----Original Message-----
From: 'Don Ferguson' <[EMAIL PROTECTED]>
Date: Monday, Jan 7, 2008 11:31 pm
Subject: RE: [Treo] Hosted Exchange update - and question
To: <[EMAIL PROTECTED]>Reply-To: [EMAIL PROTECTED]
Interesting - that's a new one to me, and they have more
information on
their web site about how it actually *works* than I've found on
all the
other sites combined. I'll have to call them and go through my
basic
questions, but this may be an alternative, thanks!
Cheers,
Don
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of
Sandy
Sent: Monday, January 07, 2008 11:06 PM
To: [EMAIL PROTECTED]
Subject: Re: [Treo] Hosted Exchange update - and question
I'm using Webville with Chatter. I went to them when I was using
the
750, left when I switched to the 755p. When I returned to the
750, I
returned to Webville again and received the same excellent
service as I
did the first time around. I have since returned to the 755p
because
AT&T stopped working at locations I needed, but decided to stay
with
Webville. I'm using it with Chatter and it works great.
--
Sandy
________________________________
From: Don Ferguson <[EMAIL PROTECTED]>
Reply-To: <[EMAIL PROTECTED]>
Date: Tue, 8 Jan 2008 00:44:21 -0500
To: <[EMAIL PROTECTED]>
Conversation: [Treo] Hosted Exchange update
Yahoo! Groups Links


References

1. mailto:treo%40yahoogroups.com
2. mailto:treo%40yahoogroups.com
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  12. mailto:don%40ferguson.us
  13. mailto:treo%40yahoogroups.com
  14. mailto:treo%40yahoogroups.com
  15. mailto:treo%40yahoogroups.com
  16. mailto:treo%40yahoogroups.com
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  18. mailto:don%40ferguson.us
  19. mailto:treo%40yahoogroups.com
  20. mailto:treo%40yahoogroups.com
  21. 
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  24. 
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  25. 
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  27. 
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  28. 
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  29. 
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  35. mailto:[EMAIL PROTECTED]:%20Digest
  36. mailto:[EMAIL PROTECTED]:%20Traditional
  37. 
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  38. http://docs.yahoo.com/info/terms/
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  40. 
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  42. 
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  43. 
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  44. 
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-- 
  Bill Motzing
  [EMAIL PROTECTED]



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