My stepson has been using sprint service for years here near Rochester NY - actually about 30 miles from Rochester in the fingerlakes region. He has had no problems. I have an iphone which I moved to 5 months back and love it. My stepson wanted to stay with sprint so he opted for an HTC. He only had cell phones previous to this purchase. He is enamored of it!!! Without any smartphone experience, he has found the phone easy to use with easy syncing to his Windows computer. He has downloaded a lot of apps and is having great fun. when I looked at his HTC I didn't like the layout very much. I didn't work with it much to compare it to the iphone so I can't advise you there. HTH Sue
In a message dated 01/19/10 00:46:34 Eastern Standard Time, [email protected] writes: I finally went to the Sprint store today. He put a Pre in my hand. It felt a little weird, speaking as a guy who's been through the Treo Pro format since there were Treos. But, he said, to turn it on meant to activate it, and that meant I had to buy it. So much for an opp to play with buttons. He did a lot of talking about the wonders of Android; more apps, OTA service/no computer needed was his biggest sale point, after the part about Pre not being very mature and Palm going out of business and Android only being out since November and already having thousands of useless apps -- oops, he didn't say useless. He put a new Samsung Android in my hand, all fired up and ready to go. Except the battery was about shot. And it was ugly, for my taste. It reminded me of diamond plate on a Jeep, which is great on a Jeep, but on a phone? Then he handed me a HTC Hero, which is one cool looking phone. Unfortunately, it was sold, won't be any more in for a few days. No slider keyboard, all touch screen, including keyboard. No speed dial app but I could clutter the desktop with icons to favorites. Might be worth a try. As i talk to some folks around here, non-Sprinters all, they told of bad experiences with Sprint. Dropped calls, poor customer service. But no substantial complaints. The sales guy showed me a map, told me about all the new towers, and pointed out Sprint uses Verizon towers where there are no Spring towers. He also promised to save me a bunch of money, but I'll have to take my AT&T bill in to get him to prove that. Then went online to get my AT&T bill and download the xls of my call details and couldn't find it (they moved it) so I opened a chat and got a guy who said he had to look at my account to see what I was seeing, then said he was unfamiliar with the spreadsheet download, then found the pdf download and decided the xls had been removed (not probably removed but uniformly -- is word -- removed). After we closed the session, I accidentally stumbled upon, and downloaded, the xls he said had been removed after saying he didn't know anything about it. So much for customer service. Now then, most folks came to this forum because of their Treos, which means Palm, which naturally slides into Pre, which until next week means Sprint. Still -- how's service with Sprint? And I guess I'll search out some comparatives Pre vs Hero. I don't guess there's a question here, just relating an experience, but wondering, a little, about other folks' experiences; i.e. is the Pre/Spring a super device/service because it was out first and exclusively? Or is customer service pretty much a wash and the Pre is better because it was first and few on here have tried Android. ------------------------------------ Yahoo! Groups Links [Non-text portions of this message have been removed]
