One suggestion - you have direct Palm support available. You may want to 
contact Palm directly. I found that helped me greatly in getting over the 
learning curve. Outlook synchronization should be able to be done wirelessly 
without using anything from classic - assuming your exchange environment is not 
locked down tighter than a drum (as is my company). 

Give the phone a little time and I think you may find it is better than your 
initial reaction suggest. Also, not supporting the sim card is not as bad, 
either, since the phone can act as a USB drive for transferring files to, and 
from, the phone. 

Edward Fultz 
[email protected] 
(978) 807-4225 

----- Original Message ----- 
From: "Charles" <[email protected]> 
To: [email protected] 
Sent: Wednesday, July 28, 2010 3:45:00 PM 
Subject: [Treo] Pre Plus (on AT&T) -- Please Convince Me It Shouldn't Be 
Returned! 






I used to post here a lot back in my 600, 650, and early Centro days, but 
haven't much in the past year or two since the board's focus has now (rightly) 
turned to the newer WebOS devices. But I just got my new Pre Plus from AT&T 
yesterday and, unless you all can help me change my mind, I'm so sorry to say 
that I think Palm has really missed the boat with the phone, and WebOS. What a 
gorgeous phone, but my beloved Palm functionality has almost totally been lost. 

My first tip was the ridiculous way I had to struggle to remove the back cover 
to get to the battery and sim card. Then after my first ultra-positive 
impression of the device's sharp, sleek look, and the great way it fit into my 
slightly smallish hand, I was shocked at the sudden, buried memory that there 
was NO micro SD card support for the device! My god, who can live their lives 
inside just 16 gigs of resident memory these days?? 

But, alas, things were only about to get worse from there. After almost 10 
hours of work, I was never able to get the Pre to sync with Outlook on my 
Windows7 laptop using classic (I Googled and Bing'd; I saw the videos on the 
Chapura and Palm websites; and I even did several searches here getting back 
only Yahoo!s lame "Search server is busy(code=300)" error code each time), 
finally surrendering my personal contacts and calendar items to the nebulous, 
and somehow sinister feeling Google "cloud". And then when I found I wasn't 
even going to be able to stream XMRadio or RadioIO, I just gave up and this 
sleek, sexy device went back into the box. I didn't even have the heart to look 
for AT&T's hidden free "voice dial" I've had on every Palm device since . . . 
way back when. 

Did I miss something here? I didn't have this much trouble converting all my 
data to WinMo 6.5, and the things I'd lost to the HTC Tilt2 (no DateBk, it's 
larger size) were much easier to forgive and work around -- and I'd always 
secretly WANTED that OS to fail! 

Someone whose happily using their PalmPre daily for business AND pleasure, 
please tell me that I shouldn't give up -- it's really worth it! Please! I 
really want to go back to Palm; I really wanted this "smart" phone and 
WebOS/Classic to give me back at least a part of what I lost when my Centro 
finally gave up the ghost in March. Now, I'm just left with a a nagging, 
uncomfortable feeling stirring in me that says Palm got just what it deserved 
when Apple, Droid and Microsoft stomped them into the dirt last year -- and I 
really DON'T want to believe that. 

Chuck B. 




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