On 16/08/2010 16:51, Chuck B. wrote: > On Mon, Aug 16, 2010 at 11:44 AM, Tony > Cooke<[email protected]>wrote: > >> >> And, (said he starting the sentence wrongly!) I am at great pains to >> always spell and punctuate my SMS texts correctly when texting my >> grandkids. >> > Which brings me to one of MY pet peeves these days. Why doesn't anyone > CALL any more???? How much time could we save if we stopped texting and > started calling! Not to mention the potential for a return to > actual "Customer Service" from vendors!
In a word, (or two) : Call Centres! Although, trying to get travel insurance today I had to resort to calling (online questions too black and white) and, miracle of miracles, I actually got an English speaking human! What a pleasant experience to be able to have a joke and some common-sense dialogue! I will certainly be dealing with that company again. -- Tony Cooke www.tonycooke.co.uk contactable at tony.j.cookeATgooglemailDOTcom It works better if you plug it in.
