Leah:
> You also see fit to promote yourself, in a thread that is not about your
company, while attempting to de-rail this thread.
Get real. The history of events:
1. You announce the re-launch of X200 at Minifree, inviting people to place
orders.
2. A forum member recommends buying from Technoethical instead, because with
us "you know what you take". I certainly wasn't in contact with them. Had I
been in contact with them, they would certainly not have repeated the
misconception that our prices are high ("the price is big").
3. You then go and re-assert that "Minifree's X200 is half the price" than at
Technoethical, while allegedly it's the same product. Well, that's a double
lie. It's not half the price and it's not the same product! It's /based/ on
the same (Lenovo) product, but the specs are different (double the RAM and
double the WiFi speed to only take into account the official description of
the two products on their respective websites) and the quality is different
too, as it's been reported many times on this forum. You know very well all
these yourself, but you play dumb.
4. I am prompted by these lies to make a statement, without any intention to
start an argument.
5. You dismiss the facts I present about the quality and then about the price
and you go on with your propaganda.
6. Another forum member comes to confirm what I said and contradicts you,
from the position of being your customer.
7. You go paranoia accusing me that I look for customers with issues with
your company and bring them to write negatively to hijack your forum thread.
8. I then explain in detail that I haven't been in contact and couldn't
contact these forum members.
9. You again play dumb and continue with the false accusations, in a second
attempt to try to spin it by victimizing yourself.
Oh Leah, I read the kinds of you like open books. Stop this nonsense, get
real and do better job for the customers that trust you. Don't wait for them
to complain (request to replace) to treat them well (prepare a good
replacement). And you'll see you'll not get so many complaints any more. Take
my advice, the way you're doing business will not scale. Because you are
rising artificially on a growing pile of skeletons (old orders) that keep
cracking underneath you and you need to take care of them. Because people
don't stay silent forever.
Tiberiu
