One of the guys I work with recently had his account suspended:

<http://mantia.me/blog/twitter-suspension/>

We've been having a bit of fun with it: creating a #freemantia hash
tag and even a website <http://freemantia.com>

But at the bottom of it all, I realized that we (third-party
developers) don't really know what causes an account to be suspended.
And yet we all have users of our products/services who can have an
account suspended. I'd like to be able to tell them why it happened.

I'm so clueless about what's going on that I don't know whether
suspension is an automated or manual process. In either case, the
decisions being made by man or machine appear to be flawed: Louie
Mantia may be prolific, but he's not a spammer or a robot.

Can you guys shed a little light on the situation?

-ch

P.S. If anyone can speed up the process of reinstating the @mantia
account, I know it would make someone very happy :-)

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