Hey Kee, @apiannounce was recently created for changes to the api. On Thu, Aug 6, 2009 at 10:15 AM, Kee Hinckley <[email protected]> wrote:
> > I used to subscribe to SMS notifications from the @twitter account, which > was used to send notifications about blog updates and site downtime. That > was great. Then a few weeks some idiot in PR apparently took over the > account and now it sends frequent postings about asteroid strikes, > celebrities, and how often people at Twitter HQ wash their clothes. Just the > kind of thing I want texted to my phone. > > The final straw. Today Twitter is down for half the day from a DoS attack. > Do I get a text notification of the problem (which should be doable even if > you're under attack)? Nope. Do I get an explanation afterwards? Nope. I get > a text message about how it's "quiet but lots of sun" at Twitter HQ, > complete with a picture. Talk about complete disregard for your customers. > > I've sent multiple complaints to the @twitter account, but evidently nobody > actually *reads* the responses. Perhaps we should send @comcast_cares over > to Twitter HQ to give a lesson on how to use Twitter? > > Is anyone there taking the service seriously? Are you going to force > several hundred thousand followers to switch to following a different > account if they want to get useful information? Or are you going to start > using @twitter for it's original purpose? Or do you think that sending > customers urgent information isn't important? > > Come on guys. Stop drinking the koolaid and start acting like a responsible > company providing a responsible service. >
