On Thu, Aug 6, 2009 at 4:05 PM, Chad Etzel <c...@twitter.com> wrote:

>
> Hello,
>
> For API related issues, there is the @twitterAPI account. For overall
> Twitter related issues, http://status.twitter.com/ and/or
> http://blog.twitter.com/ should be your first stop for information
> when the site/service itself is having problems. It is hard to send
> out information through Twitter accounts when the site itself is down.
>
> We appreciate your patience, and please know that we are doing
> everything we can to restore everything to normal.
>
> Thanks,
> -Chad
>
>

It would be nice if those sources were updated in a more timely fashion. An
attack or other similar situation was pretty obvious early on, but no
official announcement on the given Twitter channels. Why did I have to get
confirmation via Biz's memo to CNN?

--ab

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