Let's just hope the attackers behind this get bored and move on soon. Great work guys on battling this onslaught. :)
On Fri, Aug 7, 2009 at 10:29 PM, Chris Corriveau <chris.corriv...@gmail.com>wrote: > > Thank you Chad appreciate this update. Even though there is no real > resolution telling us this helps and gives us some stuff to tell our users. > Good luck and keep the updates coming. > > ----------------- > Chris- > > > On Aug 7, 2009, at 11:20 PM, Chad Etzel <c...@twitter.com> wrote: > > >> Hello all, >> >> Here is the state of things as we know them: >> >> - The DDoS attack is still ongoing, and the intensity has not >> decreased at all. Because of this, interaction with the site and with >> the API will continue to be shaky due to the defenses that have been >> put in place by our Ops team. At this point, removing any of those >> defenses is not an option. >> >> - Whitelisted IPs that have a restricted rate-limit is a *known >> issue,* and we are still working on restoring increased rate-limiting. >> >> - OAuth funkiness is a *known issue* which seems to be exacerbated by >> the whole DDoS thing. >> >> - Automatic blacklisting of "valid" or "innocent" IPs is a *known >> issue* and a result of the DDoS defenses. These blacklistings are >> temporary, though the amount of time they "stick" is variant upon the >> number of requests being made. The best thing to do to avoid this is >> throttle back your requests. We know that this may not be an option >> for everyone, but if you can, it will help. >> >> - Keep respecting 302's as you get them. >> >> THIS IS THE MOST IMPORTANT POINT. PLEASE READ IT TWICE: >> *There is no ETA on fixing any of this* >> *There is no ETA on fixing any of this* >> >> I know that sounds harsh and cold, but if you want us to be perfectly >> honest with you, that's the truth. Things will continue to be rocky as >> long as this attack continues. They may get worse, they may get >> better. That should not be read as "we don't care about fixing it" or >> "we're not going to fix it until everything blows over" but instead as >> "we can't promise when things will be back to normal, but in the >> meantime we are working on fixing is ASAP." >> >> Ops is going to be working around the clock this weekend. >> >> We will also be monitoring the situation and giving out new >> information as we have it. Please remain patient with us. As much as >> you want it to be fixed, we want it to be fixed more. Some of my >> personal apps are completely borked as well. We're all going to have >> to ride this out together. Communications may be slowed over the >> weekend, but please know that we are not ignoring the situation. >> >> Thanks, >> -Chad >> > -- Josh
