Let's just hope the attackers behind this get bored and move on soon. Great
work guys
on battling this onslaught. :)

On Fri, Aug 7, 2009 at 10:29 PM, Chris Corriveau

> Thank you Chad appreciate this update. Even though there is no real
> resolution telling us this helps and gives us some stuff to tell our users.
> Good luck and keep the updates coming.
> -----------------
> Chris-
> On Aug 7, 2009, at 11:20 PM, Chad Etzel <c...@twitter.com> wrote:
>> Hello all,
>> Here is the state of things as we know them:
>> - The DDoS attack is still ongoing, and the intensity has not
>> decreased at all. Because of this, interaction with the site and with
>> the API will continue to be shaky due to the defenses that have been
>> put in place by our Ops team. At this point, removing any of those
>> defenses is not an option.
>> - Whitelisted IPs that have a restricted rate-limit is a *known
>> issue,* and we are still working on restoring increased rate-limiting.
>> - OAuth funkiness is a *known issue* which seems to be exacerbated by
>> the whole DDoS thing.
>> - Automatic blacklisting of "valid" or "innocent" IPs is a *known
>> issue* and a result of the DDoS defenses. These blacklistings are
>> temporary, though the amount of time they "stick" is variant upon the
>> number of requests being made. The best thing to do to avoid this is
>> throttle back your requests. We know that this may not be an option
>> for everyone, but if you can, it will help.
>> - Keep respecting 302's as you get them.
>> *There is no ETA on fixing any of this*
>> *There is no ETA on fixing any of this*
>> I know that sounds harsh and cold, but if you want us to be perfectly
>> honest with you, that's the truth. Things will continue to be rocky as
>> long as this attack continues. They may get worse, they may get
>> better. That should not be read as "we don't care about fixing it" or
>> "we're not going to fix it until everything blows over" but instead as
>> "we can't promise when things will be back to normal, but in the
>> meantime we are working on fixing is ASAP."
>> Ops is going to be working around the clock this weekend.
>> We will also be monitoring the situation and giving out new
>> information as we have it. Please remain patient with us. As much as
>> you want it to be fixed, we want it to be fixed more. Some of my
>> personal apps are completely borked as well.  We're all going to have
>> to ride this out together. Communications may be slowed over the
>> weekend, but please know that we are not ignoring the situation.
>> Thanks,
>> -Chad


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