Thanks for the update... keep 'em comin!

On Aug 7, 9:53 pm, Dusty <dustyrea...@gmail.com> wrote:
> Thank you for the update! Totally appreciate the candidness.
>
> On Aug 7, 11:38 pm, "Michael E. Carluen" <mecarl...@gmail.com> wrote:
>
> > Chad,
>
> > As its been already said but deserves another mention... THANK YOU for the
> > unsugar-coated honesty. You know what you know, and we know what you know.
>
> > I am sure you guys are working in overdrive to make these all go away. Just
> > keep us developers informed.
>
> > Michael
>
> > > -----Original Message-----
> > > From: twitter-development-talk@googlegroups.com [mailto:twitter-
> > > development-t...@googlegroups.com] On Behalf Of Mike Champion
> > > Sent: Friday, August 07, 2009 8:41 PM
> > > To: Twitter Development Talk
> > > Subject: [twitter-dev] Re: DDoS update: Friday 8PM PDT
>
> > > Thanks for the update. Definitely appreciate the honesty despite what
> > > must be a challenging situation, as it helps those of us downstream
> > > make more informed decisions.
>
> > > -mike
>
> > > On Aug 7, 11:34 pm, Josh Roesslein <jroessl...@gmail.com> wrote:
> > > > Let's just hope the attackers behind this get bored and move on soon.
> > > Great
> > > > work guys
> > > > on battling this onslaught. :)
>
> > > > On Fri, Aug 7, 2009 at 10:29 PM, Chris Corriveau
> > > > <chris.corriv...@gmail.com>wrote:
>
> > > > > Thank you Chad appreciate this update. Even though there is no real
> > > > > resolution telling us this helps and gives us some stuff to tell our
> > > users.
> > > > > Good luck and keep the updates coming.
>
> > > > > -----------------
> > > > > Chris-
>
> > > > > On Aug 7, 2009, at 11:20 PM, Chad Etzel <c...@twitter.com> wrote:
>
> > > > >> Hello all,
>
> > > > >> Here is the state of things as we know them:
>
> > > > >> - The DDoS attack is still ongoing, and the intensity has not
> > > > >> decreased at all. Because of this, interaction with the site and with
> > > > >> the API will continue to be shaky due to the defenses that have been
> > > > >> put in place by our Ops team. At this point, removing any of those
> > > > >> defenses is not an option.
>
> > > > >> - Whitelisted IPs that have a restricted rate-limit is a *known
> > > > >> issue,* and we are still working on restoring increased rate-
> > > limiting.
>
> > > > >> - OAuth funkiness is a *known issue* which seems to be exacerbated by
> > > > >> the whole DDoS thing.
>
> > > > >> - Automatic blacklisting of "valid" or "innocent" IPs is a *known
> > > > >> issue* and a result of the DDoS defenses. These blacklistings are
> > > > >> temporary, though the amount of time they "stick" is variant upon the
> > > > >> number of requests being made. The best thing to do to avoid this is
> > > > >> throttle back your requests. We know that this may not be an option
> > > > >> for everyone, but if you can, it will help.
>
> > > > >> - Keep respecting 302's as you get them.
>
> > > > >> THIS IS THE MOST IMPORTANT POINT. PLEASE READ IT TWICE:
> > > > >> *There is no ETA on fixing any of this*
> > > > >> *There is no ETA on fixing any of this*
>
> > > > >> I know that sounds harsh and cold, but if you want us to be perfectly
> > > > >> honest with you, that's the truth. Things will continue to be rocky
> > > as
> > > > >> long as this attack continues. They may get worse, they may get
> > > > >> better. That should not be read as "we don't care about fixing it" or
> > > > >> "we're not going to fix it until everything blows over" but instead
> > > as
> > > > >> "we can't promise when things will be back to normal, but in the
> > > > >> meantime we are working on fixing is ASAP."
>
> > > > >> Ops is going to be working around the clock this weekend.
>
> > > > >> We will also be monitoring the situation and giving out new
> > > > >> information as we have it. Please remain patient with us. As much as
> > > > >> you want it to be fixed, we want it to be fixed more. Some of my
> > > > >> personal apps are completely borked as well.  We're all going to have
> > > > >> to ride this out together. Communications may be slowed over the
> > > > >> weekend, but please know that we are not ignoring the situation.
>
> > > > >> Thanks,
> > > > >> -Chad
>
> > > > --
> > > > Josh
>
>

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