Hi Ryan, When I sent the email 30 minutes ago I was not able to login. Now, like you, I was able to login. Now it is a sporadic issue. I will get you the info you need to those 5 questions. Because our current environment at the Rackspace Cloud is shared I need to call them. Basically, it is simply a basic auth issue. We're not calling anything, but that. User's cannot login. The IPs of the Rackspace Cloud that I am on are (Primary) 188.8.131.52 and (Secondary) 184.108.40.206 Not sure if this helps. Please advise.
Sean On Aug 17, 3:37 pm, Ryan Sarver <rsar...@twitter.com> wrote: > Sean, > > I was just able to log into TweetPhoto using my basic auth credentials > with no problem. Please test again and provide any of the additional > details that you can: > > *Copying from Alex email to make sure its consistent > 1. The IP of the machine making requests to the Twitter API. If you're > behind NAT, please be sure to send us your *external* IP. > > 2. The IP address of the machine you're contacting in the Twitter > cluster. You can find this on UNIX machines via the "host" or > "nslookup" commands, and on Windows machines via the nslookup" command. > > 3. The Twitter API URL (method) you're requesting and any other > details about the request (GET vs. POST, parameters, headers, etc.). > > 4. Your host operating system, browser (including version), relevant > cookies, and any other pertinent information about your environment. > > 5. What kind of network connection you have and from which provider, > and what kind of network connectivity devices you're using. > </copy> > > Best, Ryan > > > > On Mon, Aug 17, 2009 at 3:33 PM, Sean Callahan<seancalla...@gmail.com> wrote: > > Hi Ryan, > > > I just replied to your email and also will post here in case you read > > this first. Maybe others will have an idea too as why basic auth is > > not working. Long story short - we were down for 3 days, up for the > > last 3 hours, and now down once again - no one can login using basic > > auth on our sitehttp://tweetphoto.com. > > > It so happens when I responded to your email about 3 hours ago > > everything was working fine - meaning I was able to login to > > TweetPhoto as were other users. Since replying to your second email > > basic authentication onhttp://tweetphoto.comis not working an no one > > can login to their account on our domain. > > > I'm not sure why basic auth is not working when you said only OAuth > > should have been affected. With that said, I have an idea as I've > > spoken to a few Rackspace customers. Is it possible that a range of > > IPs at Rackspace are being blocked/throttled preventing users from > > logging in through basic auth? > > > I'm not sure why basic authentication came back online this morning > > and now it does not work. You asked me to respond to an email Alex > > sent, but I have not seen that. Please let me know what information > > you need to better troubleshoot this issue so we can resume service. > > > As I mentioned in my email to you, I am willing to pay a monthly > > service fee as I'm sure other Twitter Developers are, to keep service > > running to TweetPhoto.com up 100% of the time. > > > Please advise. > > > Best Regards, > > > Sean Callahan > > > On Aug 16, 11:40 am, bosher <bhellm...@gmail.com> wrote: > >> Thanks for the update Chad.. > > >> On Aug 16, 10:52 am, Chad Etzel <jazzyc...@gmail.com> wrote: > > >> > Hi all, > > >> > The API team is actively debugging the OAuth issues as we speak. > >> > Please be patient as we nail down the problems. > > >> > Thanks, > >> > -Chad > > >> > On Sun, Aug 16, 2009 at 1:43 PM, Andrew Badera<and...@badera.us> wrote: > > >> > > On Sun, Aug 16, 2009 at 1:40 PM, bosher<bhellm...@gmail.com> wrote: > > >> > >> How is it that all the oAuth apps out there are down, but others like > >> > >> TweetMeMe are not? TweetMeMe works just fine, how is that possible? > > >> > > HTTP Basic Auth still works I believe, as do any pre-problem OAuth > >> > > tokens issued. > > >> > > ∞ Andy Badera > >> > > ∞ This email is: [ ] bloggable [x] ask first [ ] private > >> > > ∞ Google > >> > > me:http://www.google.com/search?q=(andrew+badera)+OR+(andy+badera)-Hide > >> > > quoted text - > > >> - Show quoted text -- Hide quoted text - > > - Show quoted text -