Hi Matt Pursuant to my last post, I checked what the tweet button was sending and what it was getting back from the count api
<script type="text/javascript" src="http://urls.api.twitter.com/1/urls/ count.json?url=http://www.nzherald.co.nz/sport/news/article.cfm? c_id=4&objectid=10670662&callback=twttr.receiveCount"></ script> is what is being requested in the tweet button iframe, and the count API returns twttr.receiveCount({"count":0,"url":"http://www.nzherald.co.nz/sport/ news/article.cfm/?c_id=4"}) Which would explain why all our counts on all our articles are 0 - we need to count our full canonical URL, the one set in data-counturl. Cheers anne On Aug 26, 12:56 pm, themattharris <[email protected]> wrote: > Hi Jonathan, > > The counting of URLs like yours will count correctly for Tweets from > now on. > Thanks for letting us know about the problems you were having so we > could track the bug down and fix it. > > Best, > Matt > > On Aug 24, 6:30 pm, Jonathan Strauss <[email protected]> > wrote: > > > Ah, canonicalization. Thanks Matt. > > > As you probably know, those URL parameters (other than awesm=) are > > standard Google Analytics tracking parameters. So, it's something that > > should probably be handled better by the counter code. But at least we > > now know the root cause. > > > Thanks, > > -jonathan > > > On Aug 24, 5:23 pm, Matt Harris <[email protected]> wrote: > > > > Hi Jonathan, > > > > The count we use is completely separate to search so no inference > > > should be drawn from there. As well as that the search index is only 5 > > > or so days now so anything Tweeted before then won't be found. > > > When counting URLs we count the final destination of a shortURL so it > > > doesn't matter which is used. > > > > Knowing this I took a look at the code you shared and it looks good, > > > but here's the problem I noticed. The URL being Tweeted is not the URL > > > you placed in data-counturl. You can see this when you hover over the > > > short URL in the backtype results. > > > > Instead of: > > > http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni... > > > > You are Tweeting: > > > http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni... > > > > When I replaced your data-counturl with the Tweeted URL I was shown a > > > count of 6. In this case 6 makes sense as this is the number of t.co > > > links created from that longer query string URL. The 3 other URLs are > > > not counted recognised because they have different utm_content and > > > awesm values. > > > > I've passed this information onto theTweetButtonteam who are > > > working on ways to identify that the URLs like this below are > > > collapsed into the correct URL: > > > >http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...... > > > > I hope this explains why your situation occurs, > > > Best, > > > Matt > > > > On Tue, Aug 24, 2010 at 10:46 AM, Jonathan Strauss > > > > <[email protected]> wrote: > > > > Matt, I've been using data-counturl from the start and still seeing 0 > > > >counts. > > > > > Here is the source for thebuttonon > > > >http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni... > > > > which is showing 0 tweets: > > > > > <a href="http://twitter.com/share"; class="twitter-share-button" data- > > > > url="http://awe.sm/59O75"; data-counturl="http:// > > > > blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for- > > > > wordpress/" data-text="TweetButtonwith Shortening for WordPress" > > > > data-count="vertical" data-via="snowballfactory" data- > > > > related="jhstrauss:Author of the post">Tweet</a><script type="text/ > > > > javascript" src="http://platform.twitter.com/widgets.js";></script> > > > > > As you can see, BackType is indexing the tweets correctly: > > > >http://www.backtype.com/page/blog.snowballfactory.com%2F2010%2F08%2F1... > > > > > Yet Twitter search doesn't appear to be: > > > >http://search.twitter.com/search?q=http%3A%2F%2Fblog.snowballfactory.... > > > > > From what I can see, the issue appears to be related to what short > > > > URLs Twitter is choosing to index for the count. > > > > > Thanks, > > > > -jonathan > > > > > On Aug 24, 12:10 am, Matt Harris <[email protected]> wrote: > > > >> Hey everyone, > > > > >> This is a repeat of a message on another thread. > > > > >> I've updated theTweetButtondocs today with information which I hope > > > >> will answer a number of your questions. In particular the example > > > >> about using a short URL with the parameter data-counturl should help > > > >> those of you whosecountsare staying at 0. > > > >> http://dev.twitter.com/pages/tweet_button#using-shorturl > > > > >> For reference the documentation URLs are: > > > >> http://dev.twitter.com/pages/tweet_button > > > >> and > > > >> http://dev.twitter.com/pages/tweet_button_faq > > > > >> Hope that helps, > > > >> Matt > > > > >> On Mon, Aug 23, 2010 at 2:10 AM, artesea <[email protected]> wrote: > > > >> > Just tried something else, I click on atweetcontaining one of my > > > >> > short urls > > > >> > this actually redirects to > > > >> >http://www.libdemvoice.org/?p=20818&utm_source=tweet&utm_medium=twitt... > > > >> > by setting > > > >> > data-counturl="http://www.libdemvoice.org/?p=20818"; > > > >> > it finallycountsall the posts. > > > > >> > If you are still seeing zeros, double check to see where you exactly > > > >> > redirect to. > > > > >> > Regards > > > >> > Ryan > > > > >> > On Aug 22, 12:27 pm, artesea <[email protected]> wrote: > > > >> >> Anyone from Twitter looking at this list??? > > > > >> >> I now have a post with 32 tweets when looking > > > >> >> athttp://twitter.com/#search?q=http%3A%2F%2Fldv.org.uk%2F20818 > > > >> >> Yet the post itself is still showing 0. > > > > >> >> Until this is fixed there is no point having the numbers displayed. > > > > >> >> Completely useless. > > > > >> >> Ryan > > > > >> >> On Aug 19, 9:22 am, artesea <[email protected]> wrote: > > > > >> >> > I don't give a damn about bit.ly or t.co. > > > >> >> > I just want people to a)tweetwith my own shortlink, and b) display > > > >> >> > the number of people using that shortlink. > > > >> >> > I'm not expecting twitter to workout > > > >> >> > thathttp://ldv.org.uk/20680isa > > > >> >> > shortlink > > > >> >> > forhttp://www.libdemvoice.org/office-of-the-public-guardian-finally-star... > > > >> >> > I'm just expecting them to count the number of tweets > > > >> >> > withhttp://ldv.org.uk/20680 > > > >> >> > in them as per the spec. > > > > >> >> > Ryan > > > > >> >> > On Aug 19, 12:53 am, Jonathan Strauss > > > >> >> > <[email protected]> > > > >> >> > wrote: > > > > >> >> > > I'm pretty sure they're only indexing a subset of redirect > > > >> >> > > links for > > > >> >> > > the count at this point. So, the 4 or 5 being counted are > > > >> >> > > probably > > > >> >> > > ones that were shared with t.co or bit.ly. > > > > >> >> > > -jonathan > > > > >> >> > > -- > > > >> >> > > Jonathan Strauss, Co-Founderhttp://snowballfactory.com > > > > >> >> > > Campaign tracking for social media -http://awe.sm > > > >> >> > > A smarter way to update Facebook from Twitter -http://tweetpo.st > > > >> >> > > Sharecountbuttonfor Facebook -http://www.fbshare.me > > > > >> >> > > On Aug 18, 12:12 pm, artesea <[email protected]> wrote: > > > > >> >> > > > Happens in all browsers even days after the number of tweets > > > >> >> > > > is up to > > > >> >> > > > 4 or 5 (ok not a busy site but still zero make it look crap) > > > >> >> > > > Like I said before clicking on the number brings me to a page > > > >> >> > > > showing > > > >> >> > > > all the tweets so they are there, just for some reason > > > >> >> > > > twitter when > > > >> >> > > > doing the count lookup isn't finding them (url to short??? > > > >> >> > > > doesn't > > > >> >> > > > like .org.uk???) > > > >> >> > > > My shortlinks are the same for each post as I'm just using the > > > >> >> > > > wordpress post id with a 301 redirect. > > > >> >> > > > Not seeing any reply from Twitter other than "it's probably a > > > >> >> > > > cache > > > >> >> > > > issue", which it clearly isn't. > > > > >> >> > > > Ryan > > > > >> >> > > > On Aug 16, 1:13 pm, Tom van der Woerdt <[email protected]> wrote: > > > > >> >> > > > > I have one theory and that is that the Twitterbuttoncaches > > > >> >> > > > > the > > > >> >> > > > > numbers. Try opening a different browser - I've heard > > > >> >> > > > > people that said > > > >> >> > > > > that this works. > > > > >> >> > > > > You should also make sure that you don't generate a new > > > >> >> > > > > shortlink for > > > >> >> > > > > everytweet. > > > > >> >> > > > > Tom > > > > >> -- > > > > >> Matt Harris > > > >> Developer Advocate, Twitterhttp://twitter.com/themattharris > > > > -- > > > > Matt Harris > > > Developer Advocate, Twitterhttp://twitter.com/themattharris -- Twitter developer documentation and resources: http://dev.twitter.com/doc API updates via Twitter: http://twitter.com/twitterapi Issues/Enhancements Tracker: http://code.google.com/p/twitter-api/issues/list Change your membership to this group: http://groups.google.com/group/twitter-development-talk?hl=en
