Well you could do a PCPERFORM or PCGET (If I am remembering correctly)
to look in the PC for a number that is being sent by the phone system.
I would look at pressing an Fkey as a function to go out and grab the
number from the phone system.  This way it isnt so intrusive. 
We use smartterm terminal emulator here.  If I have a telnet session and
an ftp session going, then the ftp session times out it pops up in front
of everything you are doing to notify you of the ftp session time out.
This is the most annoying thing going.
Anthony

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Hester
Sent: Monday, January 09, 2006 9:10 PM
To: [email protected]
Subject: Re: [U2] [UV] Callcenter screen pop


Anthony Dzikiewicz wrote:
> Ive seen something like this when we visited a company in Florida.  
> They are running a Universe system with some terminal emulation on the

> PC's. What they had was a separate software package that popped up the

> incomming call in a small window that they cut and pasted into the 
> application.  Im sure this could be automated.

I've been looking through the Accuterm scripting documentation in hopes 
of finding a way to do just that, but nothing jumps out at me.  There 
are OLE/ActiveX objects in Accuterm that allow capturing of screen data 
to send to another application, but I don't yet see how to go the other 
direction.  I'll keep looking though.

-John
-- 
John Hester
System & Network Administrator
Momentum Group Inc.
(949) 833-8886 x623
http://memosamples.com
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