Perhaps you should ask IBM instead of the the U2 users mailing list -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Jerry Banker Sent: Friday, July 07, 2006 8:28 AM To: [email protected] Subject: [U2] UV - tech support
Why does IBM send me alerts that document information is available but after I get on their site they won't let me read it. I have a couple of different logins on their site and I never know which one is necessary to get to where. Why not have one login that allows you to get to what they want to let you get to and have done with it? One way I log in it's my email address and a special IBM assigned user ID, another is a user name created by me with a password created by me, and then there is another screen that asks for a user ID and password but it isn't any that I have already mentioned. Yes I have a support contract with IBM but the contact letter/number combination seems to change yearly and the IBM site keeps telling me that the contract number is not valid. When I do get logged in the sites display my name and company name correctly so what is the problem. Jerry ------- u2-users mailing list [email protected] To unsubscribe please visit http://listserver.u2ug.org/ -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.9.9/382 - Release Date: 7/4/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.394 / Virus Database: 268.9.9/382 - Release Date: 7/4/2006 ------- u2-users mailing list [email protected] To unsubscribe please visit http://listserver.u2ug.org/
