I'm guessing that you did test it (in your test environment) and everything went according to your test plan?
If you just upgraded in "good faith", well that's business risk decision that no vendor can or should make for their clients. Regards David -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, June 07, 2007 12:29 AM To: [email protected] Subject: [U2] Automated Faxing We are on an AIX system running Universe. Currently we are using Esker Software's VSI-FAX product. They have come out with version 6 and we upgraded in good faith. Like UV, the upgrades are free with continued maintenance. The upgrade went smoothly, however a bug appeared shortly causing faxes to be corrupted or not sent at all. Some faxes made it, but there wasn't a way to know. With over 300 faxes sent daily, we lost a lot of time having to call to find out if a fax was received or not. ------- u2-users mailing list [email protected] To unsubscribe please visit http://listserver.u2ug.org/
