Remember: The early bird gets the worm but the second mouse gets the cheese.
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <u2-users@listserver.u2ug.org>
Sent: Thursday, June 07, 2007 9:49 AM
Subject: RE: [U2] Automated Faxing


> We are a small 'Mom and Pop' shop and have no test environment. We have no
> developers. I'm the IT Director, but I'm also the IT Department. The
> primary programmer is also the CEO and CFO.
>
> This system has been up and running for a couple decades and they've never
> had a test environment and see no need for one now. Yes, even after the
> fax fiasco.
>
> I'd like to get them to read the book "Who Moved My Cheese" but alas...
>
> Karl
>
> <quote who="Hona, David S">
> > I'm guessing that you did test it (in your test environment) and
> > everything went according to your test plan?
> >
> > If you just upgraded in "good faith", well that's business risk decision
> > that no vendor can or should make for their clients.
> >
> >
> > Regards
> > David
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of
> > [EMAIL PROTECTED]
> > Sent: Thursday, June 07, 2007 12:29 AM
> > To: u2-users@listserver.u2ug.org
> > Subject: [U2] Automated Faxing
> >
> > We are on an AIX system running Universe. Currently we are using Esker
> > Software's VSI-FAX product. They have come out with version 6 and we
> > upgraded in good faith. Like UV, the upgrades are free with continued
> > maintenance.
> >
> > The upgrade went smoothly, however a bug appeared shortly causing faxes
> > to be corrupted or not sent at all. Some faxes made it, but there wasn't
> > a way to know. With over 300 faxes sent daily, we lost a lot of time
> > having to call to find out if a fax was received or not.
> > -------
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> >
>
>
> --
> Karl Pearson
> Director of I.T.
> ATS Industrial Supply, Inc.
> [EMAIL PROTECTED]
> http://www.atsindustrial.com
> 800-789-9300 x29
> Local: 801-978-4429
> Fax: 801-972-3888
>
> "To mess up your Linux PC, you have to really work at it;
>  to mess up a microsoft PC you just have to work on it."
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