I worked for a company that bought another company to replace an existing product strictly because it has a "pretty interface" by management. The amazing thing was that they got several developers and support personall together to go over the system and see how it compares to ours (which was good) but that consisted of talking to the sales lmanager ady and hearing her tell us

"oh yes it does that ..."

amazingly we were not allocated time to actually see the system in action but rather to ask question if it could do "x"

after purchasing the system, we had a meeting with the president of the company and I asked how come we did not just put a GUI on our current system and was told

" we know you'll can do it BUT we cannot wait the 2 years it will take to develop"

well we rolled out the system to our first customer and a week later they rolled back to the old system because while it had a pretty interface it lacked over 70% of the functionality that the old green screen system had and 3 years later when I left the company we were still fixing it to make it as functional as the old system it was replacing.

The sales manager lady left a few months after we acquired the company laughing all the way to the bank I bet ......

dougc
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