$72 per user? That's CHEAP! We pay IBM direct £60 per user. At current exchange rates, that's about $110. In mitigation, though, sterling has been rising markedly of late - not that long ago £60 would have been about $72.
Cheers, Wol -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of jimmay h Sent: 20 February 2004 00:05 To: [EMAIL PROTECTED] Subject: [UV] How much do you pay for support each year? Our VAR just sent our UniVerse support bill for next year. We are running UniVerse 10.0.0.1 on Windows 2000 Sever. It is $72/user license. With 60 licenses, that is $4320, plus the windows support at 865.00. We used them for some support over the year, but mostly it was related to their installation of UV on the server prior to shipping it to us. We're located on the west coast and their support was in the east coast of the US. So, sometimes their support was slow in responding. They are not our software vendor, they just sold us the server and UniVerse. What are my options? Can we purchase support directly from IBM? Any ideas? _________________________________________________________________ Click, drag and drop. My MSN is the simple way to design your homepage. http://click.atdmt.com/AVE/go/onm00200364ave/direct/01/ -- u2-users mailing list [EMAIL PROTECTED] http://www.oliver.com/mailman/listinfo/u2-users *********************************************************************************** This transmission is intended for the named recipient only. It may contain private and confidential information. If this has come to you in error you must not act on anything disclosed in it, nor must you copy it, modify it, disseminate it in any way, or show it to anyone. Please e-mail the sender to inform us of the transmission error or telephone ECA International immediately and delete the e-mail from your information system. Telephone numbers for ECA International offices are: Sydney +61 (0)2 9911 7799, Hong Kong + 852 2121 2388, London +44 (0)20 7351 5000 and New York +1 212 582 2333. *********************************************************************************** -- u2-users mailing list [EMAIL PROTECTED] http://www.oliver.com/mailman/listinfo/u2-users
