When people are paying for support (like you) they expect to receive answers from a knowledgable source, so they call or e-mail Support. When posting to a free public forum (like this one) you get whatever response comes back in someone's free time. If you aren't getting responses from an official Support channel then you should follow-up with management. Perhaps this is another lesson for the students.
While I'd like to see more "community" with PDP.NET and other products, it seems that there aren't a lot of Pick people using the RD forums or any other web-based forums in our market - hint to U2 group admins. In fact, as soon as RD setup the web forums, traffic in the e-mail forums for RD products all but vanished. The point is that people with real issues are calling Support so we don't see traffic in the forums, though it would be nice to see more how-to questions and helpful tips on a lot of topics. I'm afraid that's more a cultural issue in this market than technical. This U2 group is an exception. Tony Bj�rn Eklund wrote: >the problem is that there is very little activty in that forum >and there has been no answer from Raining Data support either. > Tony wrote: >Bj�rn, I recommend bringing your PDP.NET questions on proper >usage to the Raining Data Web Forum, and bugs to Raining Data >Support. -- u2-users mailing list [EMAIL PROTECTED] http://www.oliver.com/mailman/listinfo/u2-users
