+1! On Tue, Dec 2, 2014 at 11:08 AM, Justin Wilson <[email protected]> wrote:
> Thank you UBNT for treating your customers like they are just a bunch of > hobbyists. There are many of us trying to run a business and having the > proper tools to do that is essential. For several years we have been > told that Air Control is being active developed, we have programmers > working on it, etc. > > I have ran a small WISP (1800+ UBNT devices) and if it wasn¹t for the few > piece of AC that worked it would have been a nightmare upgrading firmware, > and checking on the worst performing clients. Sure, we could have spent > countless hours on writing scripts, integrating with 3rd party tools, but > I shouldn¹t have to. If you give me a tool, make it work at one point. I > can get that Beta software is, just that, Beta Software. Has anyone at > UBNT actually tried to manage 2000 devices? Upgrading firmware, making > changes, monitoring, etc. > > It¹s insulting that we spend good money. At one point, we were spending > 20-30k a month buying UBNT products. I realize margins are thin, > marketing, overhead, blah blah blah. But, if my folks spent less time > monkeying with firmware upgrades and the like they could put on more > customers. More customers means more revenue for UBNT. Not to mention > the fact that I am sure there are operators out there who would PAY for a > working AC. Why? Because it saves them labor! Saving labor means saving > money! That¹s a benefit. There are reasons products like Observium and > Nagios which have paid and free Versions. I would pay money if it meant I > had less hassle. > > Cloud based for a network monitoring solution? Really? This is such a bad > idea. How many years will this product be in Alpha or Beta? I installed > the CMS from Cambium and guess what? It worked? Because it worked my > client is now sold on Cambium. They see that its an integrated solution. > Market toward the bean counters AND the geeks. Not just throw it out there. > > I know that¹s more than my .02 but dang. You missed the boat UBNT. > > Justin > > > -- > Justin Wilson <[email protected]> > http://www.mtin.net <http://www.mtin.net/blog> > Managed Services xISP Solutions Data Centers > http://www.thebrotherswisp.com > Podcast about xISP topics > http://www.midwest-ix.com > Peering Transit Internet Exchange > > > > _______________________________________________ > Ubnt_users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/ubnt_users > -- -RickG KyWiFi
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