On 2025-12-16 14:29, Daniel Letzeisen wrote:
> ntfs3: sdb1: volume is dirty and "force" flag is not set!
> ntfs3: sdb1: It is recommended to use chkdsk.
>
> ^That means you're going to have to clear the flag by plugging the
> drive into Windows and running Chkdsk on it.
>
> Make sure Fast Startup/Shutdown is turned off in Windows (or make sure
> you cleanly unmount drive before shutting down or restarting Windows).
>
> If you continue to have issues, you may have to fall back to ntfs-3g
> driver: https://forums.linuxmint.com/viewtopic.php?t=433013
>
> --
> You received this bug notification because you are subscribed to the
> bug
> report.
> https://bugs.launchpad.net/bugs/2136308
>
> Title:
> Unable to mount my 'WD Elements' Storage device
>
> Status in linux package in Ubuntu:
> New
>
> Bug description:
> System report:-
>
> Error mounting/deb/sdb1 at media/anto/elements: wrong fs type, bad
> option,bad superblock on /db/sdb1,
>
> missing code page or other helper program, or other error.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 24.04
> Package: linux-image-6.8.0-90-generic 6.8.0-90.91
> ProcVersionSignature: Ubuntu 6.8.0-90.91-generic 6.8.12
> Uname: Linux 6.8.0-90-generic x86_64
> ApportVersion: 2.28.1-0ubuntu3.8
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: anto 3461 F.... wireplumber
> /dev/snd/controlC1: anto 3461 F.... wireplumber
> /dev/snd/seq: anto 3458 F.... pipewire
> CRDA: N/A
> CasperMD5CheckResult: pass
> CurrentDesktop: KDE
> Date: Tue Dec 16 11:32:32 2025
> HotplugNewDevices:
>
> HotplugNewMounts:
>
> InstallationDate: Installed on 2023-06-02 (928 days ago)
> InstallationMedia: Kubuntu 22.04 LTS "Jammy Jellyfish" - Release
> amd64 (20220419)
> MachineType: Sony Corporation VPCEC4S0E
> ProcEnviron:
> LANG=en_GB.UTF-8
> LANGUAGE=en_GB:en
> PATH=(custom, no user)
> SHELL=/bin/bash
> XDG_RUNTIME_DIR=<set>
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-90-generic
> root=UUID=06514a19-80ce-4d89-ae59-f24ea8b060ec ro quiet splash
> vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1:
> No PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-6.8.0-90-generic N/A
> linux-backports-modules-6.8.0-90-generic N/A
> linux-firmware
> 20240318.git3b128b60-0ubuntu2.21
> SourcePackage: linux
> Symptom: storage
> UdisksMonitorLog:
> Monitoring the udisks daemon. Press Ctrl+C to exit.
> 11:33:06.663: The udisks-daemon is running (name-owner :1.9).
> UpgradeStatus: Upgraded to noble on 2025-02-05 (314 days ago)
> dmi.bios.date: 10/06/2010
> dmi.bios.release: 11.40
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: R1140Y8
> dmi.board.asset.tag: N/A
> dmi.board.name: VAIO
> dmi.board.vendor: Sony Corporation
> dmi.board.version: N/A
> dmi.chassis.asset.tag: N/A
> dmi.chassis.type: 10
> dmi.chassis.vendor: Sony Corporation
> dmi.chassis.version: N/A
> dmi.ec.firmware.release: 11.40
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrR1140Y8:bd10/06/2010:br11.40:efr11.40:svnSonyCorporation:pnVPCEC4S0E:pvrC6080L50:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:skuN/A:
> dmi.product.family: VAIO
> dmi.product.name: VPCEC4S0E
> dmi.product.sku: N/A
> dmi.product.version: C6080L50
> dmi.sys.vendor: Sony Corporation
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2136308/+subscriptions
Hello Daniel Letzeisen
Thanks for your response; however the information returned does not help
me because I am a PC user not a 'GEEEK'!
The main problem for me is the fact that I am unable to 'MOUNT' the
drive on the PC and it seems unlikely that I can perform a 'Chkdsk'.
My PC is Using a KUBUNTU OS version 24.04.1 as stated and not Windows.
I believe that I have wasted your time because I hoped for guidance to
:-
1. Indicate if the fault was with the PC,
or 2. the external hard drive.
Thank you for responding so quickly.
Tony Arkell
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https://bugs.launchpad.net/bugs/2136308
Title:
Unable to mount my 'WD Elements' Storage device
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