-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Rick Spencer wrote on 15/04/11 15:08: > > First, thanks Usability Team! I know how much work goes into planning > and running a study like this, and how much agony is involved in > interpreting and writing up the results. It's clear that there are some > areas for improvement in 11.10, and these results will be instrumental > in helping to guide those investments.
Charline did all the planning and test moderation. I was just the stenographer afterwards. Later on, Charline will publish a full report on the test. I just wanted to post a quick summary in time to be helpful for the default experience discussion. > On Thu, 2011-04-14 at 22:48 -0700, Bryce Harrington wrote: >> >> On Fri, Apr 15, 2011 at 03:00:31AM +0100, Matthew Paul Thomas wrote: >>> >>> * 8/10 people could find a window's menus, but 7/8 of them learned to >>> * Only 4/11 worked out how to change the background picture. >>> * 6/10 could easily find and launch a game that wasn't in the >>> * Only 1/9 (P4) easily added that game to the launcher. >>> * 9/11 people could easily close a window. >>> * 8/9 easily copied text from one document into another. >>> * Only 5/10 could easily delete a document >> >> These seven items in particular seem like really basic tasks that >> ought to be testing at >90%, so these stats seem a lot lower than I'd >> expect. > Well, think back to the last time you got a new device. For example, if > you have an Android phone. You are probably pretty facile with the > interface now, but if someone handed it to you and said "do this task > with it" you may have struggled to some basic things, like launching > apps. A lot of the fun for users in getting a new devices is learning > how to use it. I didn't have anything close to that kind of trouble when trying out an Android phone. (Though like anyone on a developer mailing list, I'm not a representative sample.) >... > For brand new users? Some of the tasks aren't relevant. Which ones? >... >> Also, these tests measure usability, but not their overall impression. >> Did they like it? Find it frustrating/confusing? > > This is actually a very important question. For me, when I go back to > Classic, it feels very old and mundane. Many theories hold that the > aesthetics trump usability, or at least strongly influence the > perception of the usability of a system. In other words, given 2 > identically design systems that only differ in terms of theming, for > example, users will rate the system with the more pleasing design to be > more "usable" and are more likely to start using it. >... This is the aesthetic usability effect. <http://usabilityfriction.com/2010/03/30/aesthetic-usability-effect/> <http://jnd.org/dn.mss/emotion_design_attractive_things_work_better.html> - -- mpt -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iEYEARECAAYFAk2oxq0ACgkQ6PUxNfU6ecoIcACcCcdaRX0LStM999wHOWz+q/GU 4YEAn05ZbWUmv1dPOkBJzHvpYb8eSaXg =I/jZ -----END PGP SIGNATURE----- -- ubuntu-desktop mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-desktop
