> On 10 Dec 2015, at 12:06, Graham L. Stewart <[email protected]> 
> wrote:
> 
> Got to say though if you have a sustained DDoS you can’t mitigate in over 24 
> hours you should probably have bought in to Arbour or similar a while ago. 
> Everyone is being very nice around the situation but its really not 
> acceptable to have had the downtime. I know my commercial customers wouldn’t 
> accept that. I know of networks able to mitigate even large DDoS attacks in 
> an hour. Sounds like they didn’t have a plan or if they did it wasn’t tested 
> well.
> 


Sounds like you are taking guesses about how Jisc are dealing with the 
situation.  The network guys at Jisc are very professional and know how to 
operate networks.  Jisc have been keeping their customers (i.e. Universities) 
informed and gave an explanation of the events of Tuesday but asked that 
information isn’t more widely distributed (which we are respecting).  Other 
than for a short period (a few hours on Tuesday) there has been very little 
disruption.  In my personal opinion the service we as University receive from 
Jisc (in terms of Internet provision) is exemplary and I doubt a commercial 
offering could compete.  Universities are free to go to the market and get 
commercial provision if they want but I don’t think any do (other than for 
non-academic related activities).

(Note: These are personal views)

Regards


Scott Armitage

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