HE's fibre now appears to be fixed as well (as of about 9:30-10PM last night) - at least my Smokeping graphs are now a lot, lot happier.

Regards,

Chris Malton

On 14/05/18 17:02, Paul Bone wrote:
Hey Pete,

Our latency is back to normal now - do you know if the HE fibre is fixed?

I have a case open with Microsoft and am slightly hopeful of receiving a reason.

Best Regards
Paul



-----Original Message-----
From: uknof <[email protected]> On Behalf Of Pete Stevens
Sent: 14 May 2018 16:57
To: Chris Malton <[email protected]>
Cc: [email protected]
Subject: Re: [uknof] High Latency to Microsoft over LINX


Hi all,

He.net have confirmed for me that they've a fibre cut affecting their THE pop. 
I wonder if Microsoft use the same fibre.

Pete

On Mon, 14 May 2018, Chris Malton wrote:

Hi Paul,

Does the route transit over Hurricane?

I seem to have similar issues between two DCs where one direction traverses HE. 
I'm also seeing some packet loss.

Taking HE out of the equation resolved the issue in my case.

Regards,

Chris Malton

On 14 May 2018 14:13:15 BST, Paul Bone <[email protected]> wrote:

       Hi all,

       Is anyone else having high latency issues into Sharepoint Online 
services with Microsoft today?

       I’m seeing an additional 130msec over LINX.

       A colleague connecting over LONAP is not seeing the issue.

       Thanks


       Paul

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--
Sent from my Android phone with K-9 Mail. Please excuse my brevity.

--
Pete Stevens
[email protected]
http://www.ex-parrot.com/~pete/

The last time humans crossed space to a destination was the Apollo 17 mission 
in 1972. In the 32 years since, no man has seen, with his own eyes, Earth as 
that beautiful, solitary blue sphere, and - reality check - no woman has ever
                                                          seen it at all.
                                                         -- James Cameron

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