Re: [uknof] High Latency to Microsoft over LINX

[m...@nimrodx.net]

Just to add, see the same thing with a client in Edinburgh on Exp-E. Please excuse my brevity, this has been sent from my mobile device. -------- Original Message -------- Subject: Re: [uknof] High Latency to Microsoft over LINX From: "Graham L. Stewart" To: Paul Bone ,Marty Strong CC: uknof@lists.uknof.org.uk Have you called the MS Noc?   From peering DB NOC NOC +1 (425) 705-2686 i...@microsoft.com   When I called they told me to report it direct to the Microsoft operations Centre on m...@microsoft.com         Graham   From: Paul Bone <paul.b...@bridgefibre.co.uk> Date: Monday, 14 May 2018 at 14:54 To: Graham Stewart <graham.stew...@academia.co.uk>, Marty Strong <ma...@cloudflare.com> Cc: "uknof@lists.uknof.org.uk" <uknof@lists.uknof.org.uk> Subject: RE: [uknof] High Latency to Microsoft over LINX   Thanks Graham,   I’m seeing the same to Exchange online.   I have raised a case with Microsoft but have been told it could 24 hours before they look at it!   It does look suspiciously like they are preferring an alternative route back to us but is interesting that hop number 4 in your trace is ok – I see the same in my trace.   Best Regards Paul   From: Graham L. Stewart <graham.stew...@academia.co.uk> Sent: 14 May 2018 14:50 To: Paul Bone <paul.b...@bridgefibre.co.uk>; Marty Strong <ma...@cloudflare.com> Cc: uknof@lists.uknof.org.uk Subject: Re: [uknof] High Latency to Microsoft over LINX   I’ve had a couple of reports as well from users of exchange online.   Sharepoint Online                                                            Packets               Pings  Host                                         Loss%   Snt   Last   Avg  Best  Wrst StDev  1. ae-0-4001.core1.vgss.isp.academia.co.uk    0.0%    23    3.6   3.8   2.9   5.6   0.8  2. igblmdistc7504.uk.msft.net                 0.0%    23    3.4   4.7   3.4  10.8   1.5  3. be-62-0.ibr01.lts.ntwk.msn.net             0.0%    22  128.9 128.1 111.3 145.3  10.0  4. ae61-0.lts-96cbe-1a.ntwk.msn.net           0.0%    22    4.5   4.6   3.9   5.4   0.6  5. ae23-0.lon21-96cbe-1b.ntwk.msn.net         0.0%    22  133.5 126.0 105.3 142.7  10.1  6. ??? 7. ??? 8. ??? 9. ??? 10. 13.107.6.151                               0.0%    22  142.4 126.2  99.8 143.1  11.9   Exchange Online                                                            Packets               Pings Host                                         Loss%   Snt   Last   Avg  Best  Wrst StDev 1. ae-0-4001.core1.vgss.isp.academia.co.uk    0.0%     6    4.2   4.1   3.0   4.8   0.6 2. igblmdistc7504.uk.msft.net                 0.0%     6    4.5   4.3   3.8   4.8   0.4 3. be-72-0.ibr02.lts.ntwk.msn.net            16.7%     6  141.4 132.2 117.1 141.4  10.1 4. ae71-0.lts-96cbe-1a.ntwk.msn.net           0.0%     6    4.2   4.8   3.8   6.4   0.9 5. ae23-0.lon21-96cbe-1b.ntwk.msn.net         0.0%     6  127.2 122.8 102.4 137.7  14.3 6. ??? 7. ??? 8. ??? 9. ??? 10. 52.97.133.178                              0.0%     5  139.6 125.0 103.1 139.6  13.8       Graham   From: uknof <uknof-boun...@lists.uknof.org.uk> on behalf of Paul Bone <paul.b...@bridgefibre.co.uk> Date: Monday, 14 May 2018 at 14:33 To: Marty Strong <ma...@cloudflare.com> Cc: "uknof@lists.uknof.org.uk" <uknof@lists.uknof.org.uk> Subject: Re: [uknof] High Latency to Microsoft over LINX   Hi Marty,   I tried to send a screen shot, but it was over the message limit size.   Testing from my office on 46.17.160.209 to 13.107.6.151.   They may well be shaping ICMP but the fact we have customers having problems with O365 suggest the latency is a real issue.   Trace route:   C:\Users\paul.bone>tracert bridgepartners.sharepoint.com   Tracing route to b-0001.b-msedge.net [13.107.6.151] over a maximum of 30 hops:     1    <1 ms    <1 ms    <1 ms  uk-168-sw11.bridgefibre.private [172.17.8.1]   2    <1 ms    <1 ms    <1 ms  209.160.17.46.bridgep.com [46.17.160.209]   3     1 ms     1 ms    <1 ms  10.191.101.64   4     2 ms     2 ms     2 ms  10.191.0.66   5     2 ms     2 ms     2 ms  uk-thn-cr01.bridgefibre.co.uk [195.66.226.151]   6     2 ms     2 ms     2 ms  igblmdistc7504.uk.msft.net [195.66.224.140]   7   105 ms   105 ms   104 ms  be-72-0.ibr02.lts.ntwk.msn.net [104.44.9.154]   8     3 ms     3 ms     2 ms  ae71-0.lts-96cbe-1a.ntwk.msn.net [104.44.9.153]   9   124 ms   126 ms   128 ms  ae23-0.lon21-96cbe-1b.ntwk.msn.net [198.206.164.140] 10     *        *        *     Request timed out. 11     *        *        *     Request timed out. 12     *        *        *     Request timed out. 13     *        *        *     Request timed out. 14     *      140 ms   136 ms  13.107.6.151   Trace complete.     Best Regards Paul   -----Original Message----- From: Marty Strong <ma...@cloudflare.com> Sent: 14 May 2018 14:17 To: Paul Bone <paul.b...@bridgefibre.co.uk> Cc: uknof@lists.uknof.org.uk Subject: Re: [uknof] High Latency to Microsoft over LINX   Could you perhaps share an MTR and a source/dest IP?   Regards, Marty Strong -------------------------------------- Cloudflare - AS13335 Network Engineer ma...@cloudflare.com +44 7584 906 055 smartflare (Skype)   https://www.peeringdb.com/asn/13335   > On 14 May 2018, at 14:13, Paul Bone <paul.b...@bridgefibre.co.uk> wrote: > > Hi all, >  > Is anyone else having high latency issues into Sharepoint Online services with Microsoft today? >  > I’m seeing an additional 130msec over LINX. >  > A colleague connecting over LONAP is not seeing the issue. >  > Thanks > > Paul >