I suppose if you are willing to cause a little fracas, you'll get your way :-).
I found the same tactic works, in general. It's just a case of whether you're in the mood or not, hehe. Mark. On 20/Jan/20 16:49, Catalin Dominte wrote: > > I complained to Apple about the replacement time, for something they > got wrong in the first place. Told them I would invoice them for every > day that laptop sits on their shelf if the keyboard is not replaced > within one working day. Made a bit of a fuss when the shop was > completely full, and they agreed quickly to stop losing customers 😊. > >  > > They obliged, and hey presto replacement sorted in 9 hours. > >  > > Same deal for the logic board and fingerprint sensor too 😊. Both at > their expense. > >  > > ---------- > > Catalin > >  > > *From: *uknof <[email protected]> on behalf of Tim > Chown <[email protected]> > *Date: *Monday, 20 January 2020 at 14:42 > *To: *George Tasioulis <[email protected]> > *Cc: *Mark Tinka <[email protected]>, UKNOF Mailing List > <[email protected]> > *Subject: *Re: [uknof] MacBook Pro Keys - Update! > >  > > I think you’ll need to ask at the same time for that, but the keyboard > swap I recall took just 2 or 3 days, though they did say it might take > a week. > >  > > Tim > > > > On 20 Jan 2020, at 14:23, George Tasioulis <[email protected] > <mailto:[email protected]>> wrote: > >  > > Also good to know is that you will get new batteries too, so > that’s another pro if you can wait for a week to have it fixed by > Apple :-) > >  > > -G. > >  > > *From: *uknof <[email protected] > <mailto:[email protected]>> on behalf of Mark Tinka > <[email protected] <mailto:[email protected]>> > *Date: *Monday, 20 January 2020 - 3:53 PM > *To: *Tim Chown <[email protected] <mailto:[email protected]>> > *Cc: *UKNOF Mailing List <[email protected] > <mailto:[email protected]>> > *Subject: *Re: [uknof] MacBook Pro Keys - Update! > >  > > Thanks, Tim. > > So my issue with that route was that they have to replace the > entire base chassis, as the keyboard is part of the unibody > enclosure. This means booking it into the service centre, for > about 3 days to assess, and a week to repair (in South Africa, at > least). > > I couldn't be asked :-)... but certainly an option for those who > don't mind. > > Mark. > > On 20/Jan/20 15:48, Tim Chown wrote: > > Hi, > >  > > There is also the free keyboard replacement scheme that Apple > made available for many of its butterfly keyboard models: > >  > > > https://support.apple.com/en-gb/keyboard-service-program-for-mac-notebooks > >  > > I got a free new keyboard from this for my MacBook, which > would otherwise have been £250 or so. > >  > > Tim > >  > > On 20 Jan 2020, at 13:33, Mark Tinka <[email protected] > <mailto:[email protected]>> wrote: > >  > > Hi all. > > Thanks to all who reached out to help. > > For those who are suffering the same and are interested, I > ended up buying from these folk: > >    - https://www.thebookyard.com/apple-keycaps.php - > UK-based; I bought the full set of key caps. > >    - https://www.replacementlaptopkeys.com/ - I bought a > few key (pun intended) letters, including the hinge and cup. > > The replacements arrived and work like new! > > Mark. > > On 15/Jan/20 17:09, Mark Tinka wrote: > > Hi all. > > Apologies for the off-topic post and for asking about > the wrong country, but I'll be in Amsterdam next week > for a couple of days, and am in need of keys for a > mid-2017 15-inch Apple MacBook Pro Touch Bar. > > Many of the keys on my unit have failed their hinge > slots, and the only replacement options in South > Africa are the whole keyboard or unibody chassis. I > just need the keys since the underlying (butterfly) > mechanism is fine on all affected keys. It's just the > hinge slots that fail over time and end up wedging the > entire system, manifesting as a sticky or unresponsive > key. > > Private replies on which shops I can walk into in > Amsterdam are most welcome. > > And once again, apologies for the noise. Thanks. > > Mark. > >  >
