Service restored to our Telford sites at around 1:45am, and has been stable
for the last 50 minutes or so.

Alan

On Tue, 28 Apr 2020 at 15:02, Jon Richardson <[email protected]>
wrote:

> I think its fair to say something nasty has happened in VM's Telford
> head-end; my circuits affected are VM National Ethernet's rather than
> MIA/DIA services.
>
> IIRC its optically fed from Wolverhampton as there weren't originally any
> Metnet ports in Telford (may be diff now), so it could be something along
> those lines.
>
> *drums fingers*
>
> On Tue, 28 Apr 2020 at 14:56, Alan Ramsay <[email protected]>
> wrote:
>
>> We have 2x 1Gbps bearer VM based circuits down in Telford too.
>>
>> Lots of EU's reporting issues with Virgin residential service in the
>> Telford area; and Sky broadband in Telford area is dead too supposedly!
>>
>> Alan
>>
>> On Tue, 28 Apr 2020 at 14:05, Simon Burke <[email protected]>
>> wrote:
>>
>>> Hi,
>>>
>>> We are Telford based :/ Apparently our work from home employees on
>>> various ISPs (based on end user reports) in Telford are also having similar
>>> problems.
>>>
>>> So this'll be interesting. Thank you for replying though.
>>>
>>> Thanks,
>>> Simon.
>>>
>>> On Tue, 28 Apr 2020 at 13:58, Jon Richardson <
>>> [email protected]> wrote:
>>>
>>>> Hi,
>>>>
>>>> Where abouts are you? We've got all of Telford VM circuits down atm,
>>>> but thought it was limited to there... we have National Ethernet back to
>>>> LD8 from VM :/
>>>>
>>>> Jon
>>>>
>>>> On Tue, 28 Apr 2020 at 13:53, Simon Burke <[email protected]>
>>>> wrote:
>>>>
>>>>>
>>>>>
>>>>> On Tue, 28 Apr 2020 at 10:14, Giles Coochey <[email protected]> wrote:
>>>>>
>>>>>>
>>>>>> On 28/04/2020 09:49, Tom Bird wrote:
>>>>>>
>>>>>> On 27/04/2020 23:43, Marek Isalski wrote:
>>>>>>
>>>>>> Good luck to the engineers at 5089, 6830, and beyond.  Judging from
>>>>>> status pages extending the outage to 06:00, it sounds like they're
>>>>>> expecting to be in for a long night.
>>>>>>
>>>>>>
>>>>>> The backup link for my house is a GRE tunnel over a cable modem so
>>>>>> I've got some reasonably accurate times for the faults.
>>>>>>
>>>>>> Our  path (from Sheffield) into VM's network is via Level3 in
>>>>>> Manchester, the return path always seems to be via London despite my best
>>>>>> efforts to jog it so that doesn't happen.
>>>>>>
>>>>>> I've removed some of the verbosity from these log lines as only the
>>>>>> timestamp and the up/down status are what we care about:
>>>>>>
>>>>>> <snip>
>>>>>> BGP timers 30/90.
>>>>>>
>>>>>> It's going to be some weird telco nonsense isn't it.
>>>>>>
>>>>>> Previous attempt didn't like my inline image, data over VMB Line /
>>>>>> GRE from Devon to London
>>>>>>
>>>>>> Event Start Time Event End Time Event Duration Event/State Type
>>>>>> <snip>
>>>>>>
>>>>>
>>>>>  We now have a total outage on our VM circuit. Just checking if anyone
>>>>> is in the same boat currently?
>>>>>
>>>>> Attempting to failover to our BT backup circuit fails, understandably
>>>>> as the requires route changes.
>>>>>
>>>>> Thanks,
>>>>> Simon.
>>>>>
>>>>>
>>>>
>>>> --
>>>> Jon Richardson
>>>> Director, Contingency Networks Ltd
>>>> Tel: 01785 878022
>>>> Mobile: 07974 430402
>>>>
>>>
>
> --
> Jon Richardson
> Director, Contingency Networks Ltd
> Tel: 01785 878022
> Mobile: 07974 430402
>

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