Mick,
I apologize for not catching your questions on our support site, but
for some reason, I was never notified of it as I usually am. Basecamp
must have a new setting for my notifications.
Now to deal with the problem you're having...
While you were vacationing from Galaxy, GLX2 came out. I reccommend
you switch to it. Generally speaking, GLX2 has less moving parts and
focuses more on scripting whereas Galaxy was a broader offering and
did have difficulties being turned on and off during debug sessions.
As a Galaxy user, you are entitled to use GLX2.
Best,
Jerry Daniels
On Jan 10, 2008, at 6:08 AM, Len Morgan <[EMAIL PROTECTED]> wrote:
You are not alone. I frequently get errors in the Galaxy
components, some that even lock things up to the point of having to
restart or occasionally reboot. Unfortunately, for me at least,
Galaxy has become like programming crack to me and I can't live
without it! I've just learned to live with it.
I can't say much about your support issues except that such problems
have NOT been my experience. Whether I liked the answer or not, I
always got one pretty quickly.
len morgan
Mick Collins wrote:
I bought Galaxy (actually got it free with a future-re-up for
Studio). I started using it and decided that there were things I
needed to learn about it which I didn't at that time have time
for. So I turned it off (and I think the button or menu item or
preference) said "temporarily." Almost immediately, when I went to
use the debugger it would kick into Galaxy and about 10% of the
time a Galaxy error would come up (it would put me into debug mode
of a Galaxy script). From 10% it got worse and worse until neither
the debugger nor script editor was useable. Finally, every time I
opened Rev it would immediately shut down again. So, first
question, anyone see this before and/or have advice?
The plot sickens. I decided I would reinstall Rev. I looked
everywhere but couldn't find my license password for 2.8.1 (I found
one for 2.5.x but that didn't work, not unexpectedly, so now I am
using it as a trial copy). I sent Rev Support an email (December
29). I waited a few days, thinking that since they had mentioned
that they would be off certain days they probably were still in the
holiday mode. On the 3rd, after having received ads for the
special bundle over and over to the point of spamification, I
decided they must be back from holiday so I replied to the sales
ad, requesting forwarding to support. That was almost a week ago
and I still haven't heard from them. Has anyone else had this kind
of lack of attention from support (actually, I have in the past
been very pleased with response time, particularly from Heather).
_______________________________________________
use-revolution mailing list
[email protected]
Please visit this url to subscribe, unsubscribe and manage your
subscription preferences:
http://lists.runrev.com/mailman/listinfo/use-revolution
_______________________________________________
use-revolution mailing list
[email protected]
Please visit this url to subscribe, unsubscribe and manage your
subscription preferences:
http://lists.runrev.com/mailman/listinfo/use-revolution
_______________________________________________
use-revolution mailing list
[email protected]
Please visit this url to subscribe, unsubscribe and manage your subscription
preferences:
http://lists.runrev.com/mailman/listinfo/use-revolution
