Adrien, 

Please post an error log (http://pastie.org/). In order to help we need to know 
what exception you are getting. Which version of Magnolia CMS are you running?

--Antti  


On Jun 9, 2011, at 10:28 AM, Magnolia Forums (on behalf of adrien beber) wrote:

> 
> I have been trying to export users and then import them in a new instance a 
> couple of times.
> 
> Each time I ran into trouble and it crashed the instance on which I imported 
> the users. 
> 
> These are the steps I followed: 
> 1. In my Prod environment (Author instance), go to Tools >> Export 
> 2. Then choose the following options and export: 
>      Repository : Users 
>      Base Path : / 
>      Keep version : unticked 
>      Format XML : unticked 
>      Compression : XML 
> 3. Repeat step 1 & 2 for Userroles and Usergroups (using the same options 
> except for "Repository") 
> 
> 4. In my Test environment (Author instance), go to Tools >> Import 
> 5. Import FIRST Userroles using the following options (this step went fine - 
> roles are present after import): 
>      Repository : Users 
>      Base Path : / 
>      Keep version : unticked 
>      File : chose corresponding file 
>      UUID : Generate a new id for imported nodes 
> 6. Import Usergroups by repeating step 4 & 5 (using the same options except 
> for "Repository") (this step went fine - groups are present after import) 
> 7. Import Users by repeating step 4 & 5 (using the same options except for 
> "Repository")
> 
> This is in step 7 that everything goes wrong. It then throws an exception on 
> my page and my instance crashes completely. 
> 
> 
> There is obviously something I must be doing wrong in my export and/or import 
> of the users. 
> 
> Please let me know if you have an idea. I could not find much about this 
> issue (I looked in the wiki, forum & Docu).
> 
> -- 
> Context is everything: 
> http://forum.magnolia-cms.com/forum/thread.html?threadId=e6bb592b-0d38-4f71-a597-b98aa6db6078
> 
> 
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