It looks like your order didn't perform the reservations. You may have some wrong settings in your product store (please check the facility and related settings); did you create the sales order after you received your product in the facility or before?
Jacopo On Feb 18, 2015, at 11:15 PM, Robert Lasater <[email protected]> wrote: > After setting up a new product, receiving inventory, doing stock move, we > cannot see the product as available to ship. ATP is good, QOH is good. We > have literally examined all the setting in the products, inventory and > facility. Has anyone else come across this issue? > [ISSUED + RESERVED=TOTAL]=ORDERED > [0 + 0 = 0] < 1 > > Thanks > Robert
