Hi Robert, have you been able to fix the issue you were facing? If you are still struggling with it please share some more details (e.g. is this issue happening only when you place orders for the new product or also for other products in the same store?) and we may be able to provide a solution.
Jacopo On Feb 19, 2015, at 9:25 AM, Jacopo Cappellato <[email protected]> wrote: > It looks like your order didn't perform the reservations. > You may have some wrong settings in your product store (please check the > facility and related settings); did you create the sales order after you > received your product in the facility or before? > > Jacopo > > On Feb 18, 2015, at 11:15 PM, Robert Lasater <[email protected]> wrote: > >> After setting up a new product, receiving inventory, doing stock move, we >> cannot see the product as available to ship. ATP is good, QOH is good. We >> have literally examined all the setting in the products, inventory and >> facility. Has anyone else come across this issue? >> [ISSUED + RESERVED=TOTAL]=ORDERED >> [0 + 0 = 0] < 1 >> >> Thanks >> Robert >
