I installed Opera browser, which worked.
Then I thought it could be browser extensions on the other browsers.
I disabled them one at a time. When I disabled ublockOrigin, it worked. I'm
not sure what ublockOrigin is doing.

Something simple in the end.

On Tue, Aug 24, 2021 at 10:34 AM Ali Alhaidary <ali.alhaid...@the5stars.org>
wrote:

> The good news is that OM is working very good on Harmony as well :-)
>
> Ali
> On 8/24/21 1:32 PM, Ali Alhaidary wrote:
>
> @Lee, you are more than welcome, just keep us posted of the reason and
> resolution.
>
> Ali
> On 8/24/21 1:26 PM, Lee But wrote:
>
> Thank you for your help.
> We have worked out that the problem is likely with my computer setup and
> not a server problem.
> @ali, thank you very much for your help with troubleshooting.
>
> All the best,
> Lee
>
> On Tue, Aug 24, 2021 at 9:11 AM Ali Alhaidary <ali.alhaid...@the5stars.org>
> wrote:
>
>> @Lee, try now please.
>>
>> Ali
>> On 8/24/21 12:09 PM, Lee But wrote:
>>
>> @Ali, I went to the room, but the share button does nothing using Firefox
>> and Chromium.
>> [image: image.png]
>>
>> Server: Debian 10
>> Kernel: 4.19.0 (Cannot upgrade - OpenVZ)
>> CPU: AMD Opteron 4386 - 1 core
>> RAM: 2GB guaranteed
>>
>> All packages relating to Openoffice were installed according to the user
>> guide.
>>
>> Thanks,
>> Lee.
>>
>>
>> On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary <
>> ali.alhaid...@the5stars.org> wrote:
>>
>>> Lee,
>>>
>>> Would you put your server/client environment in detail please.
>>>
>>> Ali
>>> On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
>>>
>>> I need someone who can reproduce the issue :( (was reported 3+ times
>>> .....)
>>> Hopefully someone can help :)
>>>
>>> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <ali.alhaid...@the5stars.org>
>>> wrote:
>>>
>>>>
>>>> On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
>>>>
>>>> Hello Lee,
>>>>
>>>> Can you try to click the "About" link at the Dashboard?
>>>> Can you see the "About" dialog?
>>>>
>>>> @All if you can reproduce the issue with dialog don't popping up, can
>>>> you share the steps with me?
>>>>
>>>> @Max
>>>>
>>>> Things are working here as expected in production since 6.0.0 till now
>>>> 7.0.0#13, no issue has been reported regarding this case. Reviewing our
>>>> case database, similar issue was reported when some other dialog box from
>>>> the browser was waiting a response and the teacher is trying to start
>>>> recording and nothing happens (his claim). Is there any thing specific I
>>>> can do?
>>>>
>>>> @Lee
>>>>
>>>> Can you please register as new user https://the5stars.org and then
>>>> access
>>>> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181
>>>> from the same browsers.
>>>>
>>>> Or VM if the issue is reproducible in VM?
>>>>
>>>>
>>>> On Mon, 23 Aug 2021 at 23:34, Alvaro <zurca...@gmail.com> wrote:
>>>>
>>>>> Hi Lee,
>>>>>
>>>>> Just checked OM 6.1.0 on Debian 10 and that
>>>>> point works as expected.
>>>>>
>>>>> Could you please indicate where is the browser
>>>>> client, Lan or Internet?
>>>>>
>>>>>
>>>>> ------------
>>>>>
>>>>>
>>>>> On Mon, 23 Aug 2021 14:30:23 +0000
>>>>> Lee But <leesenglishless...@gmail.com> wrote:
>>>>>
>>>>> > Hello Ali,
>>>>> > Thanks for your suggestions.
>>>>> > Nothing happens when I click that icon. I've tried on Chromium and
>>>>> Firefox,
>>>>> > so I don't think it's a browser problem.
>>>>> > I followed the installation tutorial for Debian 10 server by Alvaro
>>>>> Bustos.
>>>>> >
>>>>> > Regards,
>>>>> > Lee
>>>>> >
>>>>> >
>>>>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <
>>>>> ali.alhaid...@the5stars.org>
>>>>> > wrote:
>>>>> >
>>>>> > > Hi Lee,
>>>>> > >
>>>>> > > When you press the little computer icon at the upper right cornet,
>>>>> the
>>>>> > > record/share dialog box should appear, from this box you can
>>>>> select either
>>>>> > > to record, or to share, in both cases, the browser will pop
>>>>> another box
>>>>> > > asking for mic/camera permission, that you should give, then ask
>>>>> you which
>>>>> > > window you want to record/share.
>>>>> > >
>>>>> > > Ali
>>>>> > > On 8/23/21 1:49 PM, Lee But wrote:
>>>>> > >
>>>>> > > Hello Ali,
>>>>> > > When I press the screen sharing button or the option from the
>>>>> Actions
>>>>> > > menu, there is nothing to indicate that the screen is being shared
>>>>> or
>>>>> > > recorded.
>>>>> > > I don't see anything on the interface to stop any recording,
>>>>> either. There
>>>>> > > is a spinner that spins for a short time (shown above the users
>>>>> pane in the
>>>>> > > image below), but nothing is visually indicated after that.
>>>>> > > The 'Activities and actions' panel doesn't log anything.
>>>>> > > There is nothing in the Recordings area from my dashboard.
>>>>> > >
>>>>> > > [image: image.png]
>>>>> > >
>>>>> > > Recording is enabled:
>>>>> > > [image: image.png]
>>>>> > >
>>>>> > >
>>>>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <
>>>>> ali.alhaid...@the5stars.org>
>>>>> > > wrote:
>>>>> > >
>>>>> > >> Hi,
>>>>> > >>
>>>>> > >> Didi you stop the recording? Did the recording show in the
>>>>> recording
>>>>> > >> list processing?
>>>>> > >>
>>>>> > >> Ali
>>>>> > >>
>>>>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>>>>> > >> > Hello,
>>>>> > >> >
>>>>> > >> > How is session recording done?
>>>>> > >> > I have clicked the button in the top-right corner, and Actions >
>>>>> > >> > Share/Record Screen, but nothing seems to happen. There are no
>>>>> > >> > recordings in the list.
>>>>> > >> >
>>>>> > >> > Thanks.
>>>>> > >>
>>>>> > >
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>>

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