Hello, Can this issue with ublockOrigin blocking screen sharing and recording be added as a known issue to the installation guides and user manuals, and on the website somewhere? It looks like ublockOrigin must be disabled for the site. Despite not actively filtering, it is doing something. Maybe some others can test to reproduce.
Thanks, Lee On Tue, Aug 24, 2021 at 11:02 AM Lee But <[email protected]> wrote: > I installed Opera browser, which worked. > Then I thought it could be browser extensions on the other browsers. > I disabled them one at a time. When I disabled ublockOrigin, it worked. > I'm not sure what ublockOrigin is doing. > > Something simple in the end. > > On Tue, Aug 24, 2021 at 10:34 AM Ali Alhaidary < > [email protected]> wrote: > >> The good news is that OM is working very good on Harmony as well :-) >> >> Ali >> On 8/24/21 1:32 PM, Ali Alhaidary wrote: >> >> @Lee, you are more than welcome, just keep us posted of the reason and >> resolution. >> >> Ali >> On 8/24/21 1:26 PM, Lee But wrote: >> >> Thank you for your help. >> We have worked out that the problem is likely with my computer setup and >> not a server problem. >> @ali, thank you very much for your help with troubleshooting. >> >> All the best, >> Lee >> >> On Tue, Aug 24, 2021 at 9:11 AM Ali Alhaidary < >> [email protected]> wrote: >> >>> @Lee, try now please. >>> >>> Ali >>> On 8/24/21 12:09 PM, Lee But wrote: >>> >>> @Ali, I went to the room, but the share button does nothing using >>> Firefox and Chromium. >>> [image: image.png] >>> >>> Server: Debian 10 >>> Kernel: 4.19.0 (Cannot upgrade - OpenVZ) >>> CPU: AMD Opteron 4386 - 1 core >>> RAM: 2GB guaranteed >>> >>> All packages relating to Openoffice were installed according to the user >>> guide. >>> >>> Thanks, >>> Lee. >>> >>> >>> On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary < >>> [email protected]> wrote: >>> >>>> Lee, >>>> >>>> Would you put your server/client environment in detail please. >>>> >>>> Ali >>>> On 8/24/21 8:06 AM, Maxim Solodovnik wrote: >>>> >>>> I need someone who can reproduce the issue :( (was reported 3+ times >>>> .....) >>>> Hopefully someone can help :) >>>> >>>> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary < >>>> [email protected]> wrote: >>>> >>>>> >>>>> On 8/24/21 5:43 AM, Maxim Solodovnik wrote: >>>>> >>>>> Hello Lee, >>>>> >>>>> Can you try to click the "About" link at the Dashboard? >>>>> Can you see the "About" dialog? >>>>> >>>>> @All if you can reproduce the issue with dialog don't popping up, can >>>>> you share the steps with me? >>>>> >>>>> @Max >>>>> >>>>> Things are working here as expected in production since 6.0.0 till now >>>>> 7.0.0#13, no issue has been reported regarding this case. Reviewing our >>>>> case database, similar issue was reported when some other dialog box from >>>>> the browser was waiting a response and the teacher is trying to start >>>>> recording and nothing happens (his claim). Is there any thing specific I >>>>> can do? >>>>> >>>>> @Lee >>>>> >>>>> Can you please register as new user https://the5stars.org and then >>>>> access >>>>> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181 >>>>> from the same browsers. >>>>> >>>>> Or VM if the issue is reproducible in VM? >>>>> >>>>> >>>>> On Mon, 23 Aug 2021 at 23:34, Alvaro <[email protected]> wrote: >>>>> >>>>>> Hi Lee, >>>>>> >>>>>> Just checked OM 6.1.0 on Debian 10 and that >>>>>> point works as expected. >>>>>> >>>>>> Could you please indicate where is the browser >>>>>> client, Lan or Internet? >>>>>> >>>>>> >>>>>> ------------ >>>>>> >>>>>> >>>>>> On Mon, 23 Aug 2021 14:30:23 +0000 >>>>>> Lee But <[email protected]> wrote: >>>>>> >>>>>> > Hello Ali, >>>>>> > Thanks for your suggestions. >>>>>> > Nothing happens when I click that icon. I've tried on Chromium and >>>>>> Firefox, >>>>>> > so I don't think it's a browser problem. >>>>>> > I followed the installation tutorial for Debian 10 server by Alvaro >>>>>> Bustos. >>>>>> > >>>>>> > Regards, >>>>>> > Lee >>>>>> > >>>>>> > >>>>>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary < >>>>>> [email protected]> >>>>>> > wrote: >>>>>> > >>>>>> > > Hi Lee, >>>>>> > > >>>>>> > > When you press the little computer icon at the upper right >>>>>> cornet, the >>>>>> > > record/share dialog box should appear, from this box you can >>>>>> select either >>>>>> > > to record, or to share, in both cases, the browser will pop >>>>>> another box >>>>>> > > asking for mic/camera permission, that you should give, then ask >>>>>> you which >>>>>> > > window you want to record/share. >>>>>> > > >>>>>> > > Ali >>>>>> > > On 8/23/21 1:49 PM, Lee But wrote: >>>>>> > > >>>>>> > > Hello Ali, >>>>>> > > When I press the screen sharing button or the option from the >>>>>> Actions >>>>>> > > menu, there is nothing to indicate that the screen is being >>>>>> shared or >>>>>> > > recorded. >>>>>> > > I don't see anything on the interface to stop any recording, >>>>>> either. There >>>>>> > > is a spinner that spins for a short time (shown above the users >>>>>> pane in the >>>>>> > > image below), but nothing is visually indicated after that. >>>>>> > > The 'Activities and actions' panel doesn't log anything. >>>>>> > > There is nothing in the Recordings area from my dashboard. >>>>>> > > >>>>>> > > [image: image.png] >>>>>> > > >>>>>> > > Recording is enabled: >>>>>> > > [image: image.png] >>>>>> > > >>>>>> > > >>>>>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary < >>>>>> [email protected]> >>>>>> > > wrote: >>>>>> > > >>>>>> > >> Hi, >>>>>> > >> >>>>>> > >> Didi you stop the recording? Did the recording show in the >>>>>> recording >>>>>> > >> list processing? >>>>>> > >> >>>>>> > >> Ali >>>>>> > >> >>>>>> > >> On 8/23/21 8:49 AM, Lee But wrote: >>>>>> > >> > Hello, >>>>>> > >> > >>>>>> > >> > How is session recording done? >>>>>> > >> > I have clicked the button in the top-right corner, and Actions >>>>>> > >>>>>> > >> > Share/Record Screen, but nothing seems to happen. There are no >>>>>> > >> > recordings in the list. >>>>>> > >> > >>>>>> > >> > Thanks. >>>>>> > >> >>>>>> > > >>>>>> >>>>>> >>>>>> -- >>>>>> >>>>>> >>>>> >>>>> -- >>>>> Best regards, >>>>> Maxim >>>>> >>>>> >>>> >>>> -- >>>> Best regards, >>>> Maxim >>>> >>>>
