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De: Lee But <[email protected]> 
Enviado el: martes, 24 de agosto de 2021 12:26
Para: [email protected]
Asunto: Re: No session recording - OM 6.10

 

Thank you for your help.

We have worked out that the problem is likely with my computer setup and not a 
server problem.

@ali, thank you very much for your help with troubleshooting.

 

All the best,

Lee

 

On Tue, Aug 24, 2021 at 9:11 AM Ali Alhaidary <[email protected] 
<mailto:[email protected]> > wrote:

@Lee, try now please.

Ali

On 8/24/21 12:09 PM, Lee But wrote:

@Ali, I went to the room, but the share button does nothing using Firefox and 
Chromium.



 

Server: Debian 10

Kernel: 4.19.0 (Cannot upgrade - OpenVZ)

CPU: AMD Opteron 4386 - 1 core

RAM: 2GB guaranteed

 

All packages relating to Openoffice were installed according to the user guide.

 

Thanks,

Lee.

 

 

On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary <[email protected] 
<mailto:[email protected]> > wrote:

Lee,

Would you put your server/client environment in detail please.

Ali

On 8/24/21 8:06 AM, Maxim Solodovnik wrote:

I need someone who can reproduce the issue :( (was reported 3+ times .....) 

Hopefully someone can help :)

 

On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <[email protected] 
<mailto:[email protected]> > wrote:

 

On 8/24/21 5:43 AM, Maxim Solodovnik wrote:

Hello Lee, 

 

Can you try to click the "About" link at the Dashboard?

Can you see the "About" dialog?

 

@All if you can reproduce the issue with dialog don't popping up, can you share 
the steps with me?

@Max

Things are working here as expected in production since 6.0.0 till now 
7.0.0#13, no issue has been reported regarding this case. Reviewing our case 
database, similar issue was reported when some other dialog box from the 
browser was waiting a response and the teacher is trying to start recording and 
nothing happens (his claim). Is there any thing specific I can do?

@Lee

Can you please register as new user https://the5stars.org and then access 
https://school.the5stars.org/class/mod/openmeetings/view.php?id=181 from the 
same browsers.

Or VM if the issue is reproducible in VM?

 

 

On Mon, 23 Aug 2021 at 23:34, Alvaro <[email protected] 
<mailto:[email protected]> > wrote:

Hi Lee,

Just checked OM 6.1.0 on Debian 10 and that
point works as expected.

Could you please indicate where is the browser
client, Lan or Internet?


------------


On Mon, 23 Aug 2021 14:30:23 +0000
Lee But <[email protected] <mailto:[email protected]> > 
wrote:

> Hello Ali,
> Thanks for your suggestions.
> Nothing happens when I click that icon. I've tried on Chromium and Firefox,
> so I don't think it's a browser problem.
> I followed the installation tutorial for Debian 10 server by Alvaro Bustos.
> 
> Regards,
> Lee
> 
> 
> On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <[email protected] 
> <mailto:[email protected]> >
> wrote:
> 
> > Hi Lee,
> >
> > When you press the little computer icon at the upper right cornet, the
> > record/share dialog box should appear, from this box you can select either
> > to record, or to share, in both cases, the browser will pop another box
> > asking for mic/camera permission, that you should give, then ask you which
> > window you want to record/share.
> >
> > Ali
> > On 8/23/21 1:49 PM, Lee But wrote:
> >
> > Hello Ali,
> > When I press the screen sharing button or the option from the Actions
> > menu, there is nothing to indicate that the screen is being shared or
> > recorded.
> > I don't see anything on the interface to stop any recording, either. There
> > is a spinner that spins for a short time (shown above the users pane in the
> > image below), but nothing is visually indicated after that.
> > The 'Activities and actions' panel doesn't log anything.
> > There is nothing in the Recordings area from my dashboard.
> >
> > [image: image.png]
> >
> > Recording is enabled:
> > [image: image.png]
> >
> >
> > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <[email protected] 
> > <mailto:[email protected]> >
> > wrote:
> >
> >> Hi,
> >>
> >> Didi you stop the recording? Did the recording show in the recording
> >> list processing?
> >>
> >> Ali
> >>
> >> On 8/23/21 8:49 AM, Lee But wrote:
> >> > Hello,
> >> >
> >> > How is session recording done?
> >> > I have clicked the button in the top-right corner, and Actions >
> >> > Share/Record Screen, but nothing seems to happen. There are no
> >> > recordings in the list.
> >> >
> >> > Thanks.
> >>
> >


-- 




 

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Best regards,
Maxim




 

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Best regards,
Maxim

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