On 09/24/2012 06:42 AM, Tom Davies wrote: > Hi :) > Even though they don 't use advanced features they still tend to feel they > do. > > There seems to be an inverse correlation between the skill level and > knowledge of the user and the amount they feel they use advanced features. > Take Andreas for example. An extremely sophisticated and skilled user that > thinks whipping up a few databases before breakfast is no big deal. > > Compare to the average office manager that needs to hire in IT consultants to > reboot a router, involving sending a memo to all staff and re-arranging > people's schedules, a planning&strategy meeting to set-up a team, a call-out > for an engineer to look at the router and report back to the team that we > need to buy a more advanced router (that turns out to be a down-grade) and > can only buy this particular one from him but somehow involves postal charges > from Norway. Since so much work and effort went into switching the thing off > and then on again from then on they think that rebooting a router is > obviously extremely complex. > > Obviously almost anyone on this list would have just pressed the on/off > switch a couple of times and waited a couple of minutes after each action. > The result being that even if they didn't know it before they do realise that > it's a trivial task. > > Hence the more advanced users are, the more they tend to think most of what > they do is trivial. Far less advanced users are often "a bit precious" and > assume they are always doing advanced stuff even though they aren't. > Regards from > Tom :) > Interesting point. I think the "average" user tends to either, as you suggest, over estimate their skills and knowledge or are utterly fearful of the computer/program not working. > > > > >> ________________________________ >> From: Gordon Burgess-Parker <[email protected]> >> To: [email protected] >> Sent: Monday, 24 September 2012, 11:11 >> Subject: Re: [libreoffice-users] Re: MS raised prices so people will now >> start renting their office products instead >> >> On 18/09/12 20:38, Jay Lozier wrote: >>> I suspect most users do not use much outside the common core features of >>> any office suite (LO, AOO, MSO, etc) >>> >> You suspect correctly. In any organisation, home use etc, the usual >> statistic is that 80% of users only use 20% of the functionality.... >> (I'm a retired Systems Accountant and have seen that more or less in most >> places I've worked, from a 2-man advertising agency to a couple of large >> quoted companies...and MOST places don't use VBA or Macros at all, which is >> the usual excuse for keeping MS and not moving to OO/LO...) >> >> -- >> Registered Linux User no 240308 >> GBP's alternative computing:http://gbplinuxfoss.blogspot.com/ Say No to >> OOXMLhttp://www.linuxjournal.com/article/9594#mpart8 >> I only accept odf or pdf documents by email >> >> >> -- For unsubscribe instructions e-mail to: [email protected] >> Problems? >> http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ >> Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette >> List archive: http://listarchives.libreoffice.org/global/users/ >> All messages sent to this list will be publicly archived and cannot be >> deleted >> >> >> >>
-- Jay Lozier [email protected] -- For unsubscribe instructions e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
