Hello Mikhail, Can you copy and show us your opensips config file. Maybe it is something simple and very basic that someone will quickly recognise.
Alex -----Original Message----- From: Users [mailto:[email protected]] On Behalf Of Mikhail Sent: Saturday, 20 April 2019 8:17 PM To: [email protected] Subject: [OpenSIPS-Users] call_center module issues Hello! I'm trying to setup call_center module for the first time and found the following problems: #1. When a call is in the queue and waiting for the free agent, opensips makes a call to a media server and caller hear music - that's is ok, but when a free agent found and opensips is calling to him, the call to mediaserver is ended and caller hear nothing. If agent did not answer, opensips sets up a new call to mediaserver. This is very strange behavior, because normally the caller, while he is in queue, should hear music without interrupt until one of the agents answer the call. Exactly answer, but not ringing. #2. After the agent answer the call it's not possible to put call on hold, both agent and caller can't do it. In sip dialog there is a "400 Not Acceptable" Of course it's possible that I made a wrong logic in opensips config, anyway Is this behavior was hardcoded in call_center module? How to fix it? Mikhail Laba _______________________________________________ Users mailing list [email protected] http://lists.opensips.org/cgi-bin/mailman/listinfo/users _______________________________________________ Users mailing list [email protected] http://lists.opensips.org/cgi-bin/mailman/listinfo/users
