Hello Mikhail,
Have you looked at or made any changes to scenario_callcenter.xml Maybe you can copy and show us what, if anything you have changed there. I am not familiar with call center but maybe someone will recognise something. Also, are you in a closed test and experimental set up or on an open internet. Alex From: Users [mailto:[email protected]] On Behalf Of David Villasmil Sent: Sunday, 21 April 2019 2:18 AM To: OpenSIPS users mailling list Subject: Re: [OpenSIPS-Users] call_center module issues You’re not pasting the config scenario On Sat, 20 Apr 2019 at 16:30, Mikhail <[email protected] <mailto:[email protected]> > wrote: Hi Alex, my config file is here: http://video2dv.com/download/opensips.cfg Mikhail Laba 20.04.2019 15:30, Alexander Jankowsky пишет: > Hello Mikhail, > > Can you copy and show us your opensips config file. > Maybe it is something simple and very basic that someone will quickly > recognise. > > Alex > > -----Original Message----- > From: Users [mailto:[email protected] > <mailto:[email protected]> ] On Behalf Of Mikhail > Sent: Saturday, 20 April 2019 8:17 PM > To: [email protected] <mailto:[email protected]> > Subject: [OpenSIPS-Users] call_center module issues > > Hello! > > I'm trying to setup call_center module for the first time and found the > following problems: > > > #1. When a call is in the queue and waiting for the free agent, opensips > makes a call to a media server and caller hear music - that's is ok, > > but when a free agent found and opensips is calling to him, the call to > mediaserver is ended and caller hear nothing. > > If agent did not answer, opensips sets up a new call to mediaserver. > > This is very strange behavior, because normally the caller, while he is > in queue, should hear music without interrupt until one of the agents > answer the call. Exactly answer, but not ringing. > > > #2. After the agent answer the call it's not possible to put call on > hold, both agent and caller can't do it. In sip dialog there is a "400 > Not Acceptable" > > > Of course it's possible that I made a wrong logic in opensips config, > anyway Is this behavior was hardcoded in call_center module? How to fix it? > > > Mikhail Laba > > > > _______________________________________________ > Users mailing list > [email protected] <mailto:[email protected]> > http://lists.opensips.org/cgi-bin/mailman/listinfo/users > > > _______________________________________________ > Users mailing list > [email protected] <mailto:[email protected]> > http://lists.opensips.org/cgi-bin/mailman/listinfo/users _______________________________________________ Users mailing list [email protected] <mailto:[email protected]> http://lists.opensips.org/cgi-bin/mailman/listinfo/users -- Regards, David Villasmil email: [email protected] <mailto:[email protected]> phone: +34669448337
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